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Translator
Job details
Job Purpose / ObjectiveProvide assistance in translations to facilitate communication.Key Responsibilities / AccountabilitiesTranslates and facilitates communication between nursing staff, non-Arabic speaking physicians, patients, and relatives.Answers phone calls regarding queries and other concerns without changing any OR booking, change of appointment, or any other extra tasks not included in his/her job description.Controls traffic and public outside the doctor's clinic.Demonstrates a high level of patience and professionalism in dealing with problematic/demanding patients or relatives.Maintains confidentiality regarding patients, family, and hospital matters.Practices a sympathetic and caring attitude towards the patient/family.Complies with all approved HMG policies and procedures.Collaborates with other nursing and non-nursing departments to accomplish given tasks as needed and approved by the DON and/or Supervisor/Manager.Complies with the uniform policy.Works independently with minimal supervision and the ability to create and manage databases.Participates in providing patient and family education.Participates in person-centered care initiatives undertaken by HMG.Enriches patient experience with compassion, respect, and dignity.Translates medical reports or any other related documents.Performs other applicable tasks and duties assigned within the realm of his/her knowledge, skills, and abilities.Education/ Professional QualificationBachelor's DegreeExperienceFresh / Minimum of at least 1 year experience in any healthcare.Professional Licensing / Certification / TrainingTranslatorSkillsData gathering & assessmentCommunication skillsPatient servicingData management & record keeping
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