Job details
About the role As a System Engineer, you will be responsible for managing and supporting Qatar Airways' large Middleware platform servers deployed in on-premises virtualization and cloud infrastructure services. You are expected to maintain various application environments deployed on conventional and modern platforms. You will also be responsible for delivering self-service workflows for all dev teams with observability, security, and automation. You will be working with various lines of business and third parties to implement platform technologies tailored to meet application’s non-functional requirements. Roles & Responsibilities
- Responsible for managing and maintaining IIS servers and related infrastructure.
- Implement web server configurations, secure settings, SSL certificates, and application pools.
- Ensure compliance with best practices and security standards.
- Work on patch management, server upgrades, and migrations.
- Monitor server health, performance, and logs to ensure high availability and reliability of web services.
- Analyze and resolve application-level issues using open source and APM tools.
- Provide technical support for IIS-related issues, including troubleshooting and resolving incidents.
- Collaborate with network and security teams to maintain a secure environment.
- Work on performance tuning and scaling of web servers across hybrid cloud environments.
- Empower developers with self-service tools and predefined workflows for continuous delivery of applications.
- Automate repetitive tasks using scripts and tools.
- Ensure adherence to incident, problem, and change management processes.
- Provide support in planning, coordinating, and executing disaster recovery exercises to ensure business continuity across all critical systems.
- Proficient in Windows Operating System with OS troubleshooting skills & supporting .Net applications running on IIS platform.
- Must have a minimum of 4+ years of relevant experience in supporting the following roles.
- Relevant certifications such as Microsoft Certified Azure Administrator would be a plus.
- In-depth knowledge and good understanding of cloud concepts such as networking, key vaults, storage, RBAC, policies, and more.
- Expertise in configuring fault-tolerant database connections & encrypting sensitive DB credentials.
- Knowledge in advanced network configurations for load balancing, firewall policies & DNS settings.
- Experience in providing 24/7 production support for critical systems.
- Willingness to take on new challenges and adapt to changing priorities.
- Passionate about continuous learning and staying updated with the latest industry trends.
- Excellent problem-solving abilities and attention to detail.
- Good planning and organizational skills, capable of completing tasks in time.
- Ability to work collaboratively in a team environment.
- Good communication and interpersonal skills.
- Certification on ITILv3 Foundation.
- Certification in Azure Cloud Platform.
- Familiarity with any other middleware platforms.
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Hiring company
Qatar Airways
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