Home Saudi Arabia Field Support Engineer
Home Saudi Arabia Field Support Engineer
Field Support Engineer
Job details
Avaso is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the world's largest brands.Website: https://www.avasotech.com/Position- Field Support EngineerLocation- Dammam, Saudi ArabiaPosition type- Full-Time ContractLanguage - English, ArabicRole: - OnsiteJob DescriptionRoles & Responsibilities:· Candidate will provide IT field support including, but not limited to, troubleshooting hardware, software, and operating system issues, as well as printers, fax machines, telephony devices and peripherals, and fixing them without violating the hardware warranty or customer security compliance requirements.· Installation and troubleshooting of typical business software/applications like Adobe, internet browsers.· Installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive)· Configuration & troubleshooting of Apple mobile devices.· Printer and VOIP phone configuration & troubleshooting· Conference room A/V equipment assistance & troubleshooting· Assisting basic onsite activities involving racks, patch panels, routers, firewalls, switches, servers and other enterprise level hardware while under instruction from remote teams· Operating system deployment via PXE / USB ISO / Microsoft Configuration Manager· Take ownership of incidents and service requests (SRQs) raised by users in ticket management system.· Ensure all Incidents and SRQs are addressed within stipulated SLA timelines and work is completed satisfactorily to avoid ticket reopening!· Reviewing and maintaining KB articles· Mentoring & training L1 resources· Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.· Contribution towards automation & service improvementsRequired Skills:· Native or English communication skill· Experience in Onsite support· Knowledge and experience on Windows 10 OS· Should have good expertise on EUC tools, remote support tools, MS Office and Outlook.· Preferable to have a good understanding of VPN and mobile device support.· ITIL process of Incident, Change, Problem, Service Request, and related activities such as spare and buffer stock management· Knowledge and experience of ticketing tools (ServiceNow / Remedy etc.),· Knowledge and experience on Service requests, incident, problem management and change process· Optional: knowledge in AD and smart hands and feet support.· Optional: knowledge and experience of supporting tablets
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
Hiring company
Confidential
Similiar Jobs that might interest you
Field Support Engineer
Saudi Aramco (ASC)... seeking an experienced Field Support Engineer whom has ... Provide engineering expertise in support of field Operations and ...
Saudi Arabia 4 days ago
Field Support Engineer
Saudi Aramco... seeking an experienced Field Support Engineer whom has ... Provide engineering expertise in support of field Operations and ...
Saudi Arabia 4 days ago
Field Support Engineer
Saudi Aramco... an experienced Field Support Engineer whom has ... Provide engineering expertise in support of field Operations ...
Saudi Arabia 4 days ago
Engineer
Saudi Aramco... an experienced Field Support Engineer whom has ... Provide engineering expertise in support of field Operations ...
Saudi Arabia 4 days ago
Engineer
Saudi Aramco... an experienced Field Support Engineer whom has ... Provide engineering expertise in support of field Operations ...
Saudi Arabia 4 days ago
Engineer
Saudi Aramco... an experienced Field Support Engineer whom has ... Provide engineering expertise in support of field Operations ...
Saudi Arabia 4 days ago
Field Engineer
Saudi Aramco (ASC)... engineering specialty, a working knowledge of related engineering fields ... requests as required. Support project execution ...
Saudi Arabia 4 days ago
Field Engineer
Saudi Aramco... engineering specialty, a working knowledge of related engineering fields ... requests as required. Support project execution ...
Saudi Arabia 4 days ago
Field Traffic and Detour Engineer
NES Fircroft... Civil Engineering, Transportation Engineering, or a related field. ... recruitment service, supporting with everything ...
Saudi Arabia - Riyadh 4 days ago
Field Compliance Coordinator- NAOO
NES Fircroft... Job Title  Field Compliance Coordinator  ... or Environmental Engineering Specify work experience ... service, supporting with ...
Saudi Arabia 4 days ago
Field Compliance Coordinator
Saudi Aramco... engineering, safety engineering, industrial hygiene, or environmental science, or in a related field ... projects, supported ...
Saudi Arabia 4 days ago
Field Compliance Coordinator
Saudi Aramco (ASC)... engineering, safety engineering, industrial hygiene, or environmental science, or in a related field ... projects, supported ...
Saudi Arabia 4 days ago
Field Engineer
NES Fircroft... GAs co. Â Role- Field Engineer Location- SAUDI Duties- ... traditional recruitment service, supporting with everything from ...
Saudi Arabia 4 days ago
Field Compliance Coordinator
Saudi Aramco... / Consultant to support Upstream organizations ... to the field personnel. ... or mechanical engineering. Certified Safety ...
Saudi Arabia 4 days ago
Field Compliance Coordinator
Saudi Aramco (ASC)... / Consultant to support Upstream organizations ... to the field personnel. ... or mechanical engineering. Certified Safety ...
Saudi Arabia 4 days ago
Field Development Geologist
Saudi Aramco... geology, drilling operations, field development, sedimentology/ ... world-scale projects, supported by investment in ...
Saudi Arabia 4 days ago
Field Development Geologist
Saudi Aramco (ASC)... geology, drilling operations, field development, sedimentology/ ... world-scale projects, supported by investment in ...
Saudi Arabia 4 days ago
Field Development Geologist
Saudi Aramco (ASC)... and gas fields of Saudi Aramco. The Field Development ... truly world-scale projects, supported by investment in capital ...
Saudi Arabia 4 days ago
Field Development Geologist
Saudi Aramco... and gas fields of Saudi Aramco. The Field Development ... truly world-scale projects, supported by investment in capital ...
Saudi Arabia 4 days ago
Why are you reporting this job?
Job has expired Cannot view this pageAlternatively, you may click on the link below or copy/paste it into your browser.
https://en-sa.whatjobs.com/coopob__cpl___2020_1868015__2203?utm_source=2203&utm_medium=feed&keyword=Field-Support-Engineer&location=Dammam