Job details
About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Requirements and skills Proven customer support experience or experience as a Client Service Representative Must have at least 2 years' experience as a Customer Service Agent or Call Center Agent
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Hiring company
Confidential
-
Level 3 Certificate in Customer Care Inspire London CollegeAED 84
AED 551Duration: Upto 4 Weeks -
AED 49
AED 955Duration: Upto 3 Hours
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