Job details
Coordinate daily Front of the House and Back of the House restaurant operationsDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsRegularly review product quality and research new vendorsOrganize and supervise shiftsAppraise staff performance and provide feedback to improve productivityEstimate future needs for goods, kitchen utensils and cleaning productMaintains inventory.Ensures bar is well-stocked and clean.Tracks customer behavior and sales.Maintains budget and monitors costs.Maintains drink recipe documentation.Oversees planning for special events.Selects and purchases liquor and other supplies.Selects music, books bands, and provides input on décor and marketing, including social media and other forms of publicity.Initiates and maintains vendor relationships.Uses point-of-sale tracking technology and bar and restaurant management platforms.Ensure compliance with sanitation and safety regulationsManage restaurant's good image and suggest ways to improve itControl operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expensesPromote the brand in the local community through word-of-mouth and restaurant eventsRecommend ways to reach a broader audience (e.g. discounts and social media ads)Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operations
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