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Home UAE FBP City Manager

FBP City Manager

Full time at Chanel in UAE
Posted on May 8, 2024

Job details

Leadership and Management

  • Foster a culture of excellence in covered POS: ensure team members are engaged, motivated and performing their duties in accordance with the Chanel vision and mission.
  • Deliver timely coaching and recognition as well as proper delegation according to are performance and individual capability.
  • Work closely with HR in making hiring decisions and proactively help to find and retain talent, recommend external retail training curriculum if necessary.
  • Be a role model for responsible POS by proactively leading by example.
  • Drive learning culture via sharing of best practices for retail team on how we continue to outperform market and to maintain retail leadership.
Deliver Excellent Service
  • Work with training team to identify opportunities on customer service within coverage.
  • Work with CRM team and find out sales opportunities from customer resources.
  • Get learning from customer complaint cases and set related rules on handling process for future cases.
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