Job details
Job Title: General Manager Location: United Arab Emirates Package: 14,000 - 18,000 AED per month all-inclusive, plus benefits I'm currently partnering with a global QSR franchise, who are based in Dubai, with their search for a General Manager. The group are currently undergoing a very exciting wave of growth, and they currently have a number of new openings in the pipeline, alongside a stellar portfolio of operational stores & cloud kitchens across the UAE. Ideally we're looking for those who come from a strong franchised / QSR / casual dining background, and prior GCC experience will definitely be preferred. We're needing someone who's a real people person, but who is also very commercially savvy - so someone who's already operating at a GM/AGM level would be ideal, as you'll be expected to handle all store P&Ls, Budgets, Schedules etc. Responsibilities:
- Coordinate daily restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products.
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant’s good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Recommend ways to reach a broader audience (e.g. discounts and social media ads).
- Train new and current employees on proper customer service practices.
- Implement policies and protocols that will maintain future restaurant operations.
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Hiring company
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