Contracts Manager - Middle East & Africa
Job details
Contracts Manager - Middle East & Africa Miki Travel is a global specialist in tourism products for the travel industry and individual traveller's. The company is in its 55th year operating as a leading wholesaler and global online provider of hotels and destination services. It is part of the Miki Group which currently operates in 19 countries worldwide with offices in 24 cities and more than 770 employees. Its London office is located in the heart of London and has just over 100 staff from more than 15 countries. It will be an opportunity to grow your career in a stable company seeking to rebuild after the pandemic. Company Benefits: Free use of pool and gym at office premises Access to Employee Assistance Programme (counselling and information) Income Protection Scheme Life Assurance Free Eye tests and contribution towards glasses Extra day off on birthday Day off when moving house Discounts on Eurostar tickets for you and up to 3 friends travelling together Discounts on hotel accommodation Long Service Awards Contracts Manager Role Miki Travel is looking to recruit a Hotel Contract Manager to join our team who will be responsible for maintaining existing relationships with hotel suppliers as well as sourcing new partnerships. The role will be based either in Dubai (on a hybrid basis with some office attendance) or in the assigned destination on work from home basis. Flexibility to travel will be required on a regular basis to visit hotels, negotiate contracts face to face as well as representing the company at trade events. Job Type: Full-time, Permanent Schedule: Flexitime, Monday to Friday. Report to Area Manager to discuss and agree product requirements, identifying key properties within assigned destinations. Be the ambassador of Miki, as the first point of contact of our supplier base, acting in a professional manner at all times. Negotiate with accommodation suppliers and regularly monitor to ensure MIKI has competitive rates and conditions. Actively negotiate special offers, exclusive deals, overrides with all hotels throughout the year Ensure all hotels are re-contracted with specific deadlines Address and resolve any standard/service level issues with suppliers Investigate and resolve internal issues with operation/account colleagues Closely monitor the production, pricing competitiveness and availability Liaise with the co-ordination and data management teams to communicate inventory and pricing changes as well as ensuring hotel information is accurate. Setting sales strategy for contracted portfolio and highlighting high demand events Conduct required number of business trips to improve relations with suppliers and negotiate best in market rates in line with business requirements Identify new product in line with room nights and sales requirements Undertake ongoing analysis of product and quality within contracting area to maintain consistent product offering for clients Keep abreast of internal changes to systems and processes in order to contract more efficiently and effectively Enhance market knowledge through participation in trade events and media publications. Skills and Experience The ideal candidate would have the following skills: 2-5 years' experience working as a Hotel Contract Manager in the Middle East region. Knowledge of static and dynamic rate models. Superb interpersonal and communications skills. Strong business analysis and negotiations skills. A self-motivated and results driven individual. Ability to develop close working relationships with suppliers. An ambitious individual with the ability to think on their feet, multi-task and prioritise own workload. Fluency in English is a must. Arabic as a second language would be an advantage but not a must.
#J-18808-Ljbffr Management & Operations
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