Home Saudi Arabia Front Office Supervisor - Saudi
Home Saudi Arabia Front Office Supervisor - Saudi
Front Office Supervisor - Saudi
Job details
Job Description1. Supervises and directs Guest Service Agents to ensure guest satisfaction within the guidelinesset by the pertaining standards.2. Monitors appropriate standards of conduct and all issues regarding the hotel employeehandbook.3. Assists the Guest Service Centre Manager in controlling and maintaining records with regard tostaffing levels, overtime, vacations, holidays and personal days.4. Reports all operation defects and guest related complaints / comments daily to the Front OfficeManager5. Ensures training is carried out efficiently within the department6. Responds to all guest requests and ensure that the guest receives prompt attention and followsup on outstanding jobs and reports any incidents to the Front Office Manager.7. Assists the Guest Service Centre Manager in monitoring and tracking trends in servicedeficiencies to improve the hotel operation.8. Performs all additional tasks required by management in relation to the job.9. When busy carries out the duties of GSAQualificationsMust be SaudiWith ExperienceDesired Candidate ProfileEducation:Any Graduation()Gender:nmNationality:Any Nationality
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