Job details
We are looking to hire a qualified Customer Service Representative to join our dynamic team.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Job Types**: Full-time, Permanent
**Salary**: QAR5,000.00 - QAR6,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 2 years (required)
**Language**:
- Arabic and English (required)
License/Certification:
- QID and NOC (required)
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Hiring company
Confidential
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Skill Improvement The Teachers TrainingAED 46
AED 1,028Duration: Upto 6 Hours -
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