Home Qatar Customer Service Representative

Home Qatar Customer Service Representative

Customer Service Representative

Full time at a Laimoon Verified Company in Qatar
Posted on May 2, 2024

Job details

We are looking to hire a qualified Customer Service Representative to join our dynamic team.

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Acknowledging and resolving customer complaints.

- Knowing our products inside and out so that you can answer questions.

- Keeping records of customer interactions, transactions, comments, and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Managing a team of junior customer service representatives.

- Ensure customer satisfaction and provide professional customer support.

**Job Types**: Full-time, Permanent

**Salary**: QAR5,000.00 - QAR6,000.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 2 years (required)

**Language**:

- Arabic and English (required)

License/Certification:

- QID and NOC (required)

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