Job details
Job Summary The General Mechanic will be responsible for providing maintenance repairs to resort units, public area and administrative offices. Education & Experience High School Diploma or equivalent 3 year of related experience or an equivalent combination of education and experience in a hotel or related field preferred. Physical Requirements Long hours sometimes required. Light work - Exerting up to 10 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. General Requirements Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs Perform other duties as requested by management. Fundamental Requirements Respond and attend to guest repair requests Fix minor plumbing problems such as unclogging drains, lunging toilets and repairing leaky spigots and faucets Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs and patching holes in walls Perform preventative maintenance on tools and equipment Maintain daily logs of operation, maintenance and safety activities Become thoroughly familiar with hotel's emergency procedures and perform assigned duties per hotel and departmental procedures Communicate with guests when necessary to resolve maintenance issues Follow safe working practices and conditions within the department Maintain inventory and safe storage of chemical stock Perform other related duties as required
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