Telephone Operator

Full time at a Laimoon Verified Company in Qatar

Posted on April 26, 2024

Job details

Job Description For TelephoneOperator(HOZ70033) in Ad Dawah,Qatar. Hotel NameCompany DescriptionThe Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle andluxurious Services and products, Rixos warm hospitality, thevibrant Entertainment programs, and the trendy and distinguishedALL INCLUSIVE Food and Beverage concepts with 378 beautifullyappointed guest Rooms, dream bedding and luxurious atmosphere. Joinour motivated and vibrant Team as Telephone Operator and build yourcareer with us. Job Description Receive each guest call in aprofessional and friendly manner.Achieve Quality Audit result of95% and above through consistent documented trainings.Achieve thehighest Guest Satisfaction measured by TRUST YOU platform.Be smart,well groomed,friendly and cheerful whilst exhibiting the higheststandards of Rixos hospitality all the times.Handle every query ina polite and courteous manner and exceed guest expectations.Ensureguests are greeted by name upon calling as per RixosStandards.Resolve guests complaints/ requests and liaise with thedepartment concerned to ensure immediately follow up.Qualifications UniversityDegree in any field.Minimum 1 year in asimilar role.Be proactive and use good judgement when dealing withchallenging situationsAct with professionalism and integrityBetransparent in your motives, methods and expectedresults

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