Home Saudi Arabia Fulfillment Center Supervisor, FC Operations

Home Saudi Arabia Fulfillment Center Supervisor, FC Operations

Fulfillment Center Supervisor, FC Operations

Full time at Amazon in Saudi Arabia
Posted on April 12, 2024

Job details

Fulfillment Center Supervisor, FC Operations

Job ID: 2594796 | Afaq - Warehouse Branch Internal job description Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting time-card review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and time-card reviews. Key job responsibilities Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts Support and train employees to deliver great service and supervise them in their daily tasks Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement Work with other departments to find solutions to address common issues or support needs in areas of key performance Use data analysis to identify ways to optimise safety, quality and productivity We are open to hiring candidates to work out of one of the following locations: Riyadh, SAU

BASIC QUALIFICATIONS

- 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

PREFERRED QUALIFICATIONS

- 2+ years of Microsoft Office products and applications experience - Experience of stakeholder management including building and maintaining professional relationships - Experience in an operational environment, such as logistics, retail, hospitality, or customer service - Upper intermediate proficiency in English Posted: March 6, 2024 (Updated 9 days ago) Posted: February 11, 2024 (Updated 9 days ago) Posted: February 9, 2024 (Updated 14 days ago) Posted: February 19, 2024 (Updated 14 days ago) Posted: January 3, 2024 (Updated 22 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr

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