Business Development Officer - Outbound Sales (FADES)

Full time at Knewin in UAE

Posted on January 16, 2024

Job details

Business Development Officer - Outbound Sales (FADES)

Pay Competitive Employment type Full-Time

Job Description

Req#: REF1076Q

Company Description

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Job Description

Core Responsibilities Sales

Identify and understand the needs of the customer.
Manages selling of products to target customer segments in a professional manner.
Ensures accuracy of all bank forms and documents executed by the customer.
Ensures optimal utilization of all sales tools and resources.
Documents and maintains all records of sales activities and provide updates as per requirement.
Administers all sales process and maintain records for same.
Ensures assigned sales targets and budgets are met.
Manages various documents for all sales sources efficiently.
Participates in all departmental meetings and product training.

Customer Service

Administers and ensures compliance to all sale objectives.
Monitors all customer queries and ensure timely response to all issues.
Coordinates with customers to provide various products and facilities and provides information on all required supporting documentation.
Ensures timely processing of all initiated customer transactions.
Maintains and updates knowledge on applicable FAB products and services.
Maintains knowledge on all competitor products and services and analyses all advantages and disadvantages for various products.

Internal Collaboration

Adheres to service level targets and coordinates with other departments to meet client service expectations.
Engages with key stakeholders including Operations, Technology, Branches, and Legal etc. to deliver timely and effective level of client experience to FAB customers.

Self-Management Responsibilities

Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year.
Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required trainings are arranged and attended.
Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role.
Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth.

Qualifications

Minimum high school diploma
Proven experience as a telesales representative or within a sales/customer service role
Track record of successfully meeting sales quote, preferably via phone
Good knowledge of relevant computer systems such as CRM Systems and telephony systems
Excellent communication and interpersonal skills
Outstanding negotiation skills

About the company

Explore our personal banking product and services covering all aspects of life including home, education, travel and more. Learn more. #J-18808-Ljbffr

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Hiring company

Knewin

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Business Development Officer - Outbound Sales (FADES)

Job details

Business Development Officer - Outbound Sales (FADES)

Job Description

Company Description

Job Description

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About the company

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Hiring company

Knewin

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Home UAE Business Development Officer - Outbound Sales (FADES)

Home UAE Business Development Officer - Outbound Sales (FADES)

Business Development Officer - Outbound Sales (FADES)

Job details

Business Development Officer - Outbound Sales (FADES)

Job Description

Company Description

Job Description

Qualifications

About the company

Apply safely

Hiring company

Knewin

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