Assistant Manager - Research and Insights

at Halian Uae in UAE

Posted on January 10, 2024

Job details

Assistant Manager - Research and Insights

Assistant Manager - Research and Insights

upports the development of Research Plans (methodology, objectives, questionnaires, samples, lists of respondents, etc.) for the annually re-occurring and bespoke research projects managed by the Research & Insights Function.
Responsible the administration of online surveys and coordination of phone surveys, including survey set-up, reviewing respondent lists, scheduling of survey staff, monitoring response rate towards assigned targets, ongoing quality control of responses and status reporting.
Contributes in the preparation of research reports and presentations, through raw data cleansing, quantitative and qualitative data analysis, visualization and interpretation of data, and deriving actionable insights.

External Customer Experience (CX)

Support the ongoing External Customer Experience (CX) measurement across event organizers, exhibitors, visitors, along with the periodic Commercial, Retail and Residential Tenant Satisfaction Surveys across the client's real estate portfolio, as well as the Annual Staff Accommodation Survey.
Work closely with the Customer Care Function or with the relevant customer management teams to refine the CX survey design(s) as per the updated customer journeys and obtain relevant and representative customer lists.
Contribute towards maintaining the existing and creating new on-demand CX dashboards aligned with internal stakeholder requirements, including ongoing open comment categorization for improved real-time customer feedback reporting.
Escalate customer complaints obtained through the CX channel to the relevant internal teams and encourage prompt issue resolution and loop closure with the customers.

Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Our goal is to make hiring as easy as possible. We find the right talent for every company, ensuring that each candidate finds a job they enjoy. Dr.Job FZ LLC provides 360-degree AI-powered recruiting and job search solutions. If you are looking for a job and haven't found your chance yet, you can upload your profile on our website and find thousands of opportunities globally!Our platform gives you the flexibility you need to thrive in today's market by allowing you to apply for all different kinds of jobs, whether they are full- or part-time, remote or on-site. #J-18808-Ljbffr

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Halian Uae

See All Halian Uae Jobs

Improve your chance to get this job. Do an online course on Management, Leadership and Business starting now.

Event Planning & Management Diploma Lead Academy

AED 92
~~AED 1,469~~

Duration: Upto 12 Hours

Enrol
Event Coordinator Diploma - CPD Accredited StudyHub

AED 999
~~AED 1,998~~

Duration: Upto 125 Hours

Enrol

See all courses

See All Assistant Jobs

Assistant Manager - Research and Insights

Job details

Assistant Manager - Research and Insights

Apply safely

Hiring company

Halian Uae

Assistant Camp Boss

Accounting Manager

MPD Geozone Engineering Manager

Product Line Quality Leader - Managed Pressure Drilling (MPD)

Order Management Supervisor

Senior Commercial Operations Manager

Inspection Assistant

Senior Admin Officer (Inspection Assistant)

Operations & Maintenance Manager

Senior Materials and Corrosion Engineer

University: Entry Level Operator Assistant I - Cementing

Sales Manager for Well Completions

Project Administrative Assistant

Principal Instrument and Control Engineer

Civil Works Assistant Field Technician

Completions Maintenance Assistant

PMC Lead Instrument and Control Engineer

Tool Crib Assistant

Jobs

Courses

Location

Follow us

Home UAE Assistant Manager - Research and Insights

Home UAE Assistant Manager - Research and Insights

Assistant Manager - Research and Insights

Job details

Assistant Manager - Research and Insights

Apply safely

Hiring company

Halian Uae

Similiar Jobs that might interest you

Assistant Camp Boss

Accounting Manager

MPD Geozone Engineering Manager

Product Line Quality Leader - Managed Pressure Drilling (MPD)

Order Management Supervisor

Senior Commercial Operations Manager

Inspection Assistant

Senior Admin Officer (Inspection Assistant)

Operations & Maintenance Manager

Senior Materials and Corrosion Engineer

University: Entry Level Operator Assistant I - Cementing

Sales Manager for Well Completions

Project Administrative Assistant

Principal Instrument and Control Engineer

Civil Works Assistant Field Technician

Completions Maintenance Assistant

PMC Lead Instrument and Control Engineer

Tool Crib Assistant

Why are you reporting this job?

Laimoon Job Alert fresh jobs directly from websites*

Jobs

Courses

Location

Follow us