Desktop Support Engineer L2 AE

Join our global IT team as a Desktop Support Engineer L2 AE at Excis Compliance. We are seeking problem-solvers who can deliver world-class on-site support and ensure smooth operations across our international offices. If you're ready to advance your IT career globally, apply today — positions are filling quickly!Key Responsibilities Provide on-site technical support for hardware, software, and network issues Deploy and troubleshoot Windows OS, mac OS, Microsoft 365, and enterprise applications Manage Active Directory, user accounts, and access controls Support mobile devices, printers, and conference room AV systems Document solutions and contribute to the global knowledge base Requirements Minimum of 2 years hands-on experience in desktop support or IT helpdesk Fluent in Arabic and English (written and spoken) — mandatory Strong knowledge of Windows 10/11, Microsoft 365, and basic networking Experience with ticketing systems and remote support tools Excellent troubleshooting and customer service skills Certifications such as A+, Microsoft, or ITIL are a plus Benefits Competitive salary Global career growth opportunities Cutting-edge technology environment Multicultural work experience Act fast — apply today! Positions are filling quickly. Submit your resume now to be considered. #J-18808-Ljbffr