Front Office Supervisor for Conrad Dubai

A Front Office Supervisor at Conrad Dubai oversees the activities at the hotel front desk, including check-in/check-out, guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Office Supervisor, you will supervise front office activities, ensuring excellent guest service and smooth operations. Key responsibilities include: Supervising front desk operations during your shift to maintain high standards Ensuring team members are knowledgeable about hotel products, services, pricing, promotions, VIPs, and events Managing guest requests, inquiries, and complaints promptly Monitoring team appearance, standards, and performance, with emphasis on training and teamwork Maximizing sales through up-selling and marketing Maintaining a professional and welcoming appearance of the front desk Desired Candidate Profile What are we looking for?The ideal candidate should possess: Experience in front office roles within hotels, leisure, or retail sectors Strong commercial awareness and sales skills Calm, organized, and able to prioritize tasks effectively Excellent supervisory, interpersonal, and communication skills A passion for delivering exceptional guest service Additional advantageous skills include: Languages such as Russian, Arabic, German, or Turkish What will it be like to work for Hilton?Conrad Hotels & Resorts combines contemporary design, sophisticated amenities, and personalized service. Our guest service is discreet, innovative, and aimed at providing exceptional travel experiences worldwide. Our team members are at the heart of this experience!Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should independently verify the legitimacy of employers. We do not endorse requests for payments or sharing personal/banking information. For security, visit our Security Advice page. Report any fraud to abuse@naukrigulf.com. #J-18808-Ljbffr