Assistant Front Office Manager

Assistant Front Office Manager - Dubai Holding Entertainment - Emiratization Assistant Front Office Manager - Dubai Holding Entertainment - Emiratization Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Dubai Holding Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai's mesmerizing skyline.Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts is the Middle East's largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE Dubai, LEGOLAND Dubai and LEGOLAND Water Park.Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit – reaching over 200 nationalities and 4 million listeners each week in seven languages.Building on ARN's commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.Job Overview: Here's your chance to step into the role of Assistant Manager Front Office at Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include: The Assistant Manager – Front Office will support the Manager of Operations in leading daily front office operations at the Glamping / Dino Theme Park Hotel. The role ensures seamless guest arrivals and departures, coordinates concierge and buggy services, and delivers exceptional guest experiences aligned with DHE service standards.Key Accountabilities: Supervise and support front office operations including guest check-in/check-out, concierge and transport services.Ensure all guest interactions reflect DHE's standards of hospitality, efficiency, and service excellence.Coordinate staff schedules and allocate duties to ensure smooth shift transitions and optimal resource use.Manage guest inquiries, concerns, and feedback in a proactive and professional manner.Monitor lobby, arrival, and departure areas to uphold cleanliness, order, and welcoming ambiance.Work with internal departments such as housekeeping, reservations, and maintenance to address guest needs.Support the training and performance development of front office staff.Maintain operational records and generate reports on guest metrics and service quality.Qualifications: Bachelor's degree or diploma in Hospitality Management or a related field Experience: 3 to 5 years of relevant front office or guest service experience in hospitality or theme park environments Skills: Proficiency in property management systems (e.g., Opera, Protel)Strong interpersonal and problem-solving skills Customer-centric mindset with a passion for guest satisfaction Ability to lead and motivate diverse operational teams About the Benefits: In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Customer Service Industries Entertainment Providers Referrals increase your chances of interviewing at Dubai Holding by 2x Sign in to set job alerts for "Front Office Manager" roles.Assistant Manager - Front Office - Jumeirah Marsa Al Arab Front Office Supervisor for Conrad Dubai Assistant Manager - F&B Marketing - Jumeirah Beach Hotel Dubai, Dubai, United Arab Emirates 2 hours ago Full Time Assistant Manager for a 5 Star Hotel Spa in UAE - United Arab Emirates .Assistant Manager (National Talent) - Conference and Events - Jumeirah Beach Hotel We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr