Guest Service Assistant at Crowne Plaza Dubai Marina Hotel

Guest Service Assistant at Crowne Plaza Dubai Marina Hotel Join to apply for the Guest Service Assistant at Crowne Plaza Dubai Marina Hotel role at IHG Hotels & Resorts.Continue with Google About the Hotel Crowne Plaza Dubai Marina is located in the vibrant Dubai Marina area, next to Dubai Marina Mall, with 273 stylish rooms, offering a perfect blend of modern business facilities and Arabian hospitality.Role Overview We are currently recruiting for a full-time Guest Services Assistant to join our enthusiastic team. You will provide professional, customer-focused service to ensure a memorable guest experience, including: Providing prompt, courteous, and efficient service Achieving high customer satisfaction through personalized service from arrival to departure Maintaining knowledge of hotel information, local services, and attractions Monitoring rate levels and occupancy Administering cashiering standards and policies Processing accounts accurately from check-in to check-out Maintaining guest privacy and confidentiality Understanding hotel policies, procedures, and facilities Qualifications Minimum 1-2 years’ experience in a similar role in a four or five-star hotel or comparable industry. Strong communication skills, cultural engagement, attention to detail, ability to multi-task, and proficiency in relevant software are preferred.Additional Information We encourage internal and external candidates to apply. We value diversity and are committed to developing our team. Join a global family with opportunities for growth across various locations.If you believe you're a great fit even if you don't meet every requirement, click 'Apply' and start your journey with us today.Job Details Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Hospitality #J-18808-Ljbffr