Guest Services Executive_Jumeirah Dubai

Join to apply for the Guest Services Executive_Jumeirah Dubai role at Recruitment Services

Kariera.Group Join to apply for the Guest Services Executive_Jumeirah Dubai role at Recruitment Services

Kariera.Group Get AI-powered advice on this job and more exclusive features. To ensure that all guest requests, requirements and complaints are attended to promptly and acted in the correct manner. To have a thorough and up-to-date knowledge about the activities in and around town and to establish business contacts for follow up on guest requests. To place emphasis on and sell in-house restaurants, facilities and other destinations. To book seats for guests in restaurants requested and arrange all other requests (transportation etc.) To reconfirm guest flights and leave confirmation messages to guest. To check and be familiar with the arrival list, VIP list and departure list on a daily basis. To ensure that the Concierge desk, Mail room and store room are all kept neat and in an orderly manner at all times. To report and log guest comments ensuring complaints are resolved as soon as possible. To comply with the requirements of the Executive Offices delivery of documents and messages. To send the lost and found items to Security. To monitor the telephone message printer and ensure that messages are distributed every 20 minutes. Attend briefings and meetings as requested. To ensure a smooth and efficient operation of the guest services and information services. To ensure that all guest messages/mail/telexes/parcels are handled and distributed Classification : Public within 20 minutes of receipt. To forward mail as requested by the guests and maintain a record. To handle unclaimed mail and arrange to have it returned periodically. To ensure that an up-to-date extensive selection of booklets, guides, maps and brochures is available and maintained at all times. To ensure that stamps are available at all times and are affixed in the presence of the guest. To ensure that the desk Jumeirah Group In Dubai Is Hiring GUEST SERVICES EXECUTIVEResponsibilities To ensure that all guest requests, requirements and complaints are attended to promptly and acted in the correct manner. To have a thorough and up-to-date knowledge about the activities in and around town and to establish business contacts for follow up on guest requests. To place emphasis on and sell in-house restaurants, facilities and other destinations. To book seats for guests in restaurants requested and arrange all other requests (transportation etc.) To reconfirm guest flights and leave confirmation messages to guest. To check and be familiar with the arrival list, VIP list and departure list on a daily basis. To ensure that the Concierge desk, Mail room and store room are all kept neat and in an orderly manner at all times. To report and log guest comments ensuring complaints are resolved as soon as possible. To comply with the requirements of the Executive Offices delivery of documents and messages. To send the lost and found items to Security. To monitor the telephone message printer and ensure that messages are distributed every 20 minutes. Attend briefings and meetings as requested. To ensure a smooth and efficient operation of the guest services and information services. To ensure that all guest messages/mail/telexes/parcels are handled and distributed Classification : Public within 20 minutes of receipt. To forward mail as requested by the guests and maintain a record. To handle unclaimed mail and arrange to have it returned periodically. To ensure that an up-to-date extensive selection of booklets, guides, maps and brochures is available and maintained at all times. To ensure that stamps are available at all times and are affixed in the presence of the guest. To ensure that the desk Qualifications Secondary Education 2 years guest service experience in a 5-star Hotel Fluency in written and spoken English Knowledge of front office application. Local Area Knowledge Clef d'Or preferred Benefits Accommodation Meals Uniform Laundry Travel Expenses Daily bus from/to work Friends & Family Discounts Private insurance Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Human Resources Referrals increase your chances of interviewing at Recruitment Services

Kariera.Group by 2x Get notified about new Service Executive jobs in Dubai, Dubai, United Arab Emirates . Dubai, Dubai, United Arab Emirates 2 hours ago Dubai, Dubai, United Arab Emirates 2 hours ago Guest Services Executive - Front Office - Jumeirah Beach Hotel Guest Services Executive - Guest Relations - Jumeirah Marsa Al Arab - Residences Guest Services Executive - Front Office - Jumeirah Beach Hotel Guest Service Executive - Guest Relations - Jumeirah Mina Al Salam Guest Service Executive - Front Office - Jumeirah Mina Al Salam Guest Services Executive - Concierge - Jumeirah Al Naseem Administrator - Front Office - Jumeirah Beach Hotel Guest Services Executive - Concierge - Jumeirah Marsa Al Arab - Residences Guest Services Executive - Concierge - Jumeirah Al Qasr Dubai, Dubai, United Arab Emirates 8 hours ago Dubai, Dubai, United Arab Emirates 2 hours ago Executive Assistant - Administration - Jumeirah Marsa Al Arab Guest Relations Associate - Roxy Cinema -Dubai Holding Entertainment Dubai, Dubai, United Arab Emirates 7 hours ago Guest Relations and Reservations Specialist Guest Service Assistant at Crowne Plaza Dubai Marina We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr