Operations Executive Admin

3 weeks ago Be among the first 25 applicants Direct message the job poster from fäm Properties Dubai Talent Acquisition Executive & Strategic Headhunter

Executive Staffing Expert We are seeking an experienced Operations Executive to join our real estate development team. Inthis role, you will manage and streamline the administrative and operational tasks throughout theproperty sales cycle, ensuring a smooth and positive experience for our clients from initial inquirythrough to handover. The ideal candidate is highly organized, detail-oriented, and customer-focused, with the ability to coordinate effectively between clients and internal departments.Responsibilities: Client Inquiry Management: Handle incoming client inquiries (via phone, email, etc) andregister new leads and client details in the CRM in a timely and accurate manner.Documentation & Contracts: Prepare and issue all sales documents, including Sales and Purchase Agreements (SPAs), addendums, and any related paperwork, ensuring that alldocuments are correct and compliant with company standards and legal requirements.Contract Signing & DLD Registration: Coordinate the signing of SPAs and other contractsbetween the company and clients. Facilitate the submission of required documents andapplications on the Dubai Land Department (DLD) portal to initiate property registration andcomply with regulatory procedures.Payments & Receipts: Issue official receipts for payments received and manage the paymentcollection process according to the agreed payment plan. Monitor payment schedules,follow up on upcoming or overdue payments, and ensure all financial transactions areproperly documented.Client Support: Serve as a point of contact for clients after the sale, promptly answeringqueries regarding payment plans, documentation, or any concerns. Provide excellentcustomer service in person and maintain positive relationships by keeping clients informedabout the status of their purchase and next steps.Handover Coordination: Support the property handover process to clients by coordinatingwith the handover/project delivery team. Prepare handover documents, schedule handoverappointments, and assist clients with final procedures, ensuring a smooth transition of theproperty to the owner.Data Management: Keep all client and sales data up-to-date in CRM. This includes loggingclient interactions, updating deal statuses, uploading signed agreements, and maintaining anorganized digital record of all transactions. Ensure data integrity and confidentiality at alltimes.Reporting: Generate and provide timely reports on sales activities and client status tostakeholders. These reports may include sales progress, payment collection status, inventoryupdates, and any issues or delays, thereby enabling informed decision-making.Cross-Functional Coordination: Work closely with internal teams – including Sales, Legal,Finance, and Customer Service – to resolve any issues related to contracts, payments, orclient requests. Ensure effective communication and coordination across departments forsmooth execution of the sales process.Requirements: Experience: Proven experience in an operations, sales administration, or customer servicerole. Experience in the real estate industry or property development environment is a strong Communication Skills: Excellent verbal and written communication skills in English, with aprofessional demeanor. Strong interpersonal skills and a customer-focused approach areessential for interacting with clients and colleagues. (Proficiency in additional languages,such as Arabic, is a plus.)Organizational Skills: Exceptional organizational and time management abilities. Capable ofhandling multiple tasks, managing priorities, and meeting deadlines while maintaining highattention to detail in documentation and data entry.Technical Skills: Proficiency in general computer literacy. Familiarity with CRM software ,along with the ability to quickly learn new systems and tools.Knowledge: understanding of real estate sales transactions and documentation is beneficial.Familiarity with Dubai Land Department procedures or property registration processes is aplus (but not required).Teamwork & Attitude: A proactive, solution-oriented mindset with the ability to work bothindependently and collaboratively as part of a team. High level of professionalism andintegrity, with the ability to handle sensitive client information confidentially andrespectfully.Adaptability: Comfortable working in a fast-paced environment and adapting to changingprocesses or client needs. Willingness to take initiative to improve operational workflowsand contribute to a high-performance culture.Ready to take the next step? Apply now and be part of something great!Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative Referrals increase your chances of interviewing at fäm Properties Dubai by 2x Sign in to set job alerts for “Administrative Executive” roles.Dubai, Dubai, United Arab Emirates 16 hours ago Dubai, Dubai, United Arab Emirates 16 hours ago Dubai, Dubai, United Arab Emirates 18 hours ago Executive Assistant – Cluster General Manager Executive Assistant to Managing Director Executive Assistant (Product & Strategy)Operations Director / Executive Personal Assistant Assistant Manager - Front Office - Jumeirah Marsa Al Arab Bursar and Administrative Officer - JINSDubai, Dubai, United Arab Emirates 18 hours ago Bursar and Administrative Officer- JINS Greens Assistant Front Office Manager - Dubai Holding Entertainment - Emiratization Assistant Brand Manager / Brand Executive IFS - Office Management - Receptionist - UAE Nationals only - Associate - Dubai Dubai, Dubai, United Arab Emirates 22 hours ago We’re unlocking community knowledge in a new way. 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