Sportsbook Product + Operations Lead

Direct message the job poster from Betting Jobs Senior Recruitment Consultant at Bettingjobs.com Betting Jobs are working with a very well-established African operator based out of Kenya and numerous other countries within the continent. They are looking to add this role to their Dubai HQ.They are seeking a highly skilled Sportsbook Product and Operations Lead with a strong background in sports trading, product development, and operational excellence. In this pivotal role, you will manage the day-to-day operations of the sportsbook product while leading the operational delivery of Product Development Roadmap from a sports betting perspective. Your focus will be on ensuring that projects are well defined, efficiently executed, and continuously optimised for performance and uptime.You will work cross-functionally with Country Managers, CRM, Marketing, Content, and Technical teams to identify market opportunities, drive local relevance, and ensure that all sportsbook campaigns and features are strategically aligned, engaging, and compliant with regulatory standards.Key Responsibilities: Operational Management Coordinating Product Development and enhancement Oversee the daily operations of the sportsbook across all events and sports markets.Ensure smooth execution, minimize operational errors, and maximize uptime.Working with the trading team to optimize trading activities with a strong understanding of liability and risk management.Cross-Functional Collaboration Work closely with CRM, Marketing, Content, and Country Managers to align sportsbook activities with broader business goals.Coordinate campaign planning with the CRM team to ensure all major events are covered with engaging offers.Ensure product pages are relevant and up to date across all markets by collaborating with Country and Content Managers.Product & Campaign Oversight Act as the key point of contact for all sportsbook-related matters within the business.Oversee sportsbook communications such as newsletters to maintain brand voice and highlight key events.Collaborate with technical team on reporting bugs, suggesting product improvements, optimal user experience and staying updated on new features.Ensure prompt action is taken against bonus abusers and campaign misuse.Performance & Reporting Own and drive key sportsbook KPIs set by the business.Deliver monthly performance reports with CRM support to senior management and stakeholders.Monitor and report on competitor activity to maintain a competitive edge.Requirements: Extensive knowledge of sports betting, trading principles, and liability management.Proven experience in an operational role within a sports trading or sportsbook environment.Strong planning, prioritization, and organizational abilities.Clear and confident communicator at all levels, both internal and external.Data-driven mindset with a focus on improving KPIs.Ability to thrive in a fast-paced, dynamic environment.Preferred Attributes Passion for sports and deep understanding of betting markets.Experience working closely with CRM and campaign teams.Proactive and collaborative attitude with a strong focus on continuous improvement.What Your Week Might Look Like: Coordinate campaign launches with CRM and ensures alignment with sporting calendars.Review sportsbook page content and provide updates to reflect upcoming events.Report any bugs or issues to Central Gaming and follow up on resolution.Ensure that the ongoing development of Roadmap initiatives are clear and being efficiently managed.Working closely with Country Managers to optimise the sportsbook product and profitability per country, markets and sports events Participate in strategic planning sessions with stakeholders.Monitor sportsbook performance, update internal teams, and initiate improvement plans.Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function General Business and Product Management Industries Gambling Facilities and Casinos Referrals increase your chances of interviewing at Betting Jobs by 2x Product Manager II - Captain Platform and Payments Product Manager - Fem Tech & Digital Health We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr