Ops Business Analyst, ROW Network Losses

Description As an Ops Business Analyst, you will gain 360-degree exposure to all areas of transportation at a pan-country level, owning the end-to-end process improvement for Network Losses. You will work with various cross-functional teams such as operations, continuous improvement, security, finance, and legal to build visibility on loss themes, set up mitigation plans, and follow through on execution. You will define and implement tailored action plans to enhance your network's performance and monitor success metrics daily.Key job responsibilities As an Ops Business Analyst, you will have autonomy in shaping the role and benchmarking processes across global Amazon geographies. You will solve complex problems by analyzing data, auditing sites, and deep diving into process gaps.A day in the life Ro W Network Losses is part of Ro W programs, focusing on reducing losses due to operational defects across the Rest of World marketplaces. Our discipline centers on defect reduction, with an emphasis on abuse mitigation.About the team Process - We learn all fulfillment and reimbursement processes to identify root causes and propose solutions.Logic - We develop logics to detect root causes before or as they occur.Data - We rely on data to create deterministic signals and inform decisions.BASIC QUALIFICATIONSProject management, process improvement, or quality control background.Proficient in MS Word, Excel, & Power Point.Effective communication skills in English, both verbal and written.PREFERRED QUALIFICATIONSBasic awareness of SQL.Supply chain or engineering experience.We are committed to an inclusive culture that empowers all Amazonians to deliver the best results. If you need workplace accommodations during the application or onboarding process, please visit this link. For regions not listed, contact your Recruiting Partner. #J-18808-Ljbffr