Club Receptionist Coordinator

Front Desk Management: Greet members and guests with a warm and friendly demeanor.Handle inquiries and provide information about club facilities, events, and memberships.Manage phone calls, emails, and in-person inquiries efficiently.Membership Coordination: Assist in processing new membership applications and renewals.Maintain accurate membership records and databases.Coordinate member check-in and access to club facilities.Appointment Scheduling: Schedule and confirm appointments for club services, such as fitness classes or spa treatments.Ensure that members and guests are informed of their scheduled activities.Administrative Tasks: Maintain and organize club documents, forms, and supplies.Assist in creating and distributing club newsletters, announcements, and event schedules.Event Support: Collaborate with club event planners to coordinate and support club activities and events.Assist in event registration and member participation tracking.Customer Service: Provide exceptional customer service by addressing member inquiries and resolving issues promptly.Handle feedback and concerns professionally and effectively.Qualifications: Previous experience in a customer service or administrative role, preferably in a club or hospitality setting.Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Proficiency in using computer software and office equipment.A friendly and welcoming attitude with a passion for delivering exceptional service. #J-18808-Ljbffr