Health Club and Recreation Manager

Join to apply for the Health Club and Recreation Manager role at Fairmont Hotels & Resorts Join to apply for the Health Club and Recreation Manager role at Fairmont Hotels & Resorts Company Description Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.Company Description Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.Job Description Ensure smooth day-to-day operations of the gym, fitness classes, pool, beach, and other recreational services.Maintain a strong presence across all wellness and recreation areas to ensure guest satisfaction and personalized service.Oversee the implementation of brand standards and service protocols across all recreational facilities.Monitor cleanliness, maintenance, and safety compliance in all areas, coordinating with Engineering and Housekeeping as required.Promote and organize fitness programs and activities for in house guest/ members and group guests.Promote the facilities and organize special events as required.Collaborate with the Spa, F&B, and Marketing teams to promote events, classes, and wellness offerings.Actively seek guest feedback and continuously improve offerings based on preferences and trends.Work towards achieving assigned budgets and manage all related financial/accounting processes of all Residence members and other membership programs Develop a membership customer journey strategy Oversee membership campaigns, including on-site sales, direct mail, or media marketing, and work to increase members’ engagement Track all incoming leads and follow up with all current leads while maintaining a CRM database Implement reconciliation systems with the Finance Department to ensure that Membership and Finance reporting of membership income is consistent Manage the communication channels between the Residences, Ownership and Hotel.Consolidate monthly reporting of all members activities Execute membership marketing plans and programs effectively Ensure all marketing opportunities are maximized to full potential and marketing initiatives are delivered with high impact.In conjunction with the Director of Marketing, oversee the hotels membership advertising and promotion activities, including print, electronic, and direct mail Lead on the planning and delivery of members’ events and develop a regular program of activities for members.Develop and implement a Membership growth strategy, covering Sales, Marketing and retention, in order to deliver volume and income growth against ambitious targets.Working together with our Marketing, Sales, Finance and Revenue Teams, ensuring a full commercial success for the Health Club.Working together with our Marketing Team in creating and updating membership collateral and marketing materials, including letters, flyers for upcoming events, welcome packets, fact sheets, directories, surveys, and others.Ensure the effective operating of the Residence memberships and other membership programs.Maintain all membership databases and ensure timely renewal.Assist in the recruitment, development and training of all Heartists Other duties as assigned Qualifications Health Club experience required within a five star luxury brand Minimum 5 years’ experience in a managerial role Computer literate in Microsoft Windows applications required Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Hospitality Referrals increase your chances of interviewing at Fairmont Hotels & Resorts by 2x Sign in to set job alerts for “Recreation Manager” roles.SENIOR MANAGER - ECONOMIC PARKS SOLUTIONSIFS - Office Management - Receptionist - UAE Nationals only - Associate - Dubai IFS - Office Management - Receptionist - UAE Nationals only - Associate - Dubai Dubai, Dubai, United Arab Emirates 22 hours ago Dubai, Dubai, United Arab Emirates 12 hours ago Cluster Sales Manager - UK/Ireland Markets (Leisure Segment Focus)We’re unlocking community knowledge in a new way. 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