Assistant Boutique Manager

Job Requisition ID: 166917Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and relentless customer focus enable continued growth and expansion, responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each day.Overview of the role: The Assistant Boutique Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and staff training and development.Key targets include achieving the annual budget of the showroom (100%), store brand budget (80%), visual merchandising and operations score (85%), customer service excellence (DSES 100%), and zero stock pilferage. The role involves leading a motivated and high-performing showroom team, with 85% of team members achieving their objectives, and engaging in self-development activities such as attending at least two training programs.What you will do: Customer Experience / Sales: Ensure high standards of customer service, with staff fully knowledgeable about their roles, resolving customer complaints effectively to ensure satisfaction. Support marketing efforts through merchandising adjustments aligned with campaigns, manpower planning, and stock management.Drive Sales & Profitability: Support monthly forecasting, monitor progress, and implement corrective actions to meet sales, payroll, shrinkage, and conversion targets. Develop strategies to maximize sales and control expenses.Operational Effectiveness: Manage company assets, adhere to policies and procedures, ensure standards are maintained, and implement cost-saving measures. Collaborate with the Operations Manager to ensure smooth store operations, minimize shrinkage, and maintain retail standards efficiently.Team Management: Maintain a motivated team through coaching, performance monitoring, and development. Oversee cashier activities, manage leave plans, and ensure proper communication regarding HR matters.Self-Development: Attend product training workshops and programs to stay updated.People Development / HR: Support recruitment, training, and retention of high-quality staff, lead by example, and conduct regular meetings to communicate goals and strategies.Required Skills: Participate in store meetings and functions Maintain a positive attitude towards the brand and company Participate in inventories Complete assigned duties effectively Meet or exceed sales goals Punctuality and adherence to schedule Flexibility and teamwork Follow policies and procedures Perform housekeeping duties as required Qualifications: Bachelor's Degree3-4 years of store management experience with a proven sales and team development record Effective communication skills Good time management and attention to detail Responsibility, adaptability, and quality focus We encourage you to carefully review this job description and prepare a personalized CV that highlights your suitability for the role. Our Talent Acquisition team is committed to providing a positive candidate experience and will review every application.#J-18808-Ljbffr