VIP Product Manager

Job description Responsibilities: VIP Product Planning & Optimization: Design, optimize, and innovate the VIP system of the exchange, including but not limited to VIP fee discounts, exclusive benefits, and loyalty programs, enhancing high-net-worth users' trading experience and retention. User Needs Analysis & Data-Driven Decision Making: Conduct data analysis, gather user feedback, and perform market research to deeply understand VIP user needs and continuously refine product strategies. Cross-Department Collaboration: Work closely with trading, operations, marketing, risk management, and customer service teams to ensure smooth implementation of VIP-related product features and improve user satisfaction. VIP User Growth & Retention: Improve VIP user acquisition and retention through product strategies, establish a high-net-worth user management system, and collaborate with the RM team to drive VIP business growth. Market & Competitor Analysis: Track industry trends in VIP systems, analyze competitor strategies, and propose optimization plans to maintain the product's market competitiveness. Requirements: 3-5 years of product management experience, preferably in cryptocurrency exchanges, traditional finance (brokerage, banking, etc.), or internet membership systems. Data-Driven Mindset: Familiar with data analysis methods and able to make product decisions and optimizations based on data. Strong Cross-Team Collaboration Skills: Ability to communicate effectively with tech, operations, marketing, and risk teams to drive product implementation. Deep Understanding of VIP Business: Familiarity with high-net-worth user needs and behavior patterns; experience in VIP product management or growth strategies is preferred. Fluent English & Mandarin. Responsibilities: VIP Product Planning & Optimization: Design, optimize, and innovate the VIP system of the exchange, including but not limited to VIP fee discounts, exclusive benefits, and loyalty programs, enhancing high-net-worth users' trading experience and retention. User Needs Analysis & Data-Driven Decision Making: Conduct data analysis, gather user feedback, and perform market research to deeply understand VIP user needs and continuously refine product strategies. Cross-Department Collaboration: Work closely with trading, operations, marketing, risk management, and customer service teams to ensure smooth implementation of VIP-related product features and improve user satisfaction. VIP User Growth & Retention: Improve VIP user acquisition and retention through product strategies, establish a high-net-worth user management system, and collaborate with the RM team to drive VIP business growth. Market & Competitor Analysis: Track industry trends in VIP systems, analyze competitor strategies, and propose optimization plans to maintain the product's market competitiveness. Requirements: 3-5 years of product management experience, preferably in cryptocurrency exchanges, traditional finance (brokerage, banking, etc.), or internet membership systems. Data-Driven Mindset: Familiar with data analysis methods and able to make product decisions and optimizations based on data. Strong Cross-Team Collaboration Skills: Ability to communicate effectively with tech, operations, marketing, and risk teams to drive product implementation. Deep Understanding of VIP Business: Familiarity with high-net-worth user needs and behavior patterns; experience in VIP product management or growth strategies is preferred. Fluent English & Mandarin. #J-18808-Ljbffr