Front Office Coordinator

Job Title: Front Office Coordinator This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service and providing administrative support to our school community.Key Responsibilities: Welcome visitors and respond to enquiries in a professional and friendly manner.Act as the first point of contact for all school visitors, enhancing the reputation of the school by creating an excellent first impression.Meet and greet parents and visitors, ensuring that all enquiries are dealt with in a timely and efficient manner.Administrative Support: Answer, screen and direct telephone calls.Ensure all calls are answered or transferred within 5 rings.Check and set telephone answer machine services frequently.Monitor the log of all incoming calls.Accurately take and relay messages and enquiries from members of the public, including current and prospective parents and new employees to the relevant department.Receive, sort and distribute mail and deliveries.Maintaining a Tidy Environment: Maintain a tidy desk, lobby and reception area.Order, replenish and tidy magazines and newspapers as necessary.Ensure NAS Abu Dhabi information is readily available in all reception areas.Ensure all screens display accurate and relevant information.Security: Create and distribute staff and parent ID badges in line with school policy.Work in conjunction with the security guards to maintain security awareness within the school.Manage the access of parents, students, and visitors to school building during the school day.Required Skills and Qualifications: A strong background in customer-facing roles.Experience in a multi-lingual, multinational organisation.Knowledge of an international educational setting.Benefits: Fluency in written and spoken English.Expertise in working with Microsoft packages including Word, Excel, Power Point and Outlook.Personal Attributes: High levels of personal integrity.Excellent organisational, prioritisation and time-management skills.Attention to detail.Ability to work under pressure and remain calm.Willingness to take on multiple tasks.Proactive and able to prompt others to ensure deadlines are achieved.Self-motivated and enthusiastic.Ability to work independently.Continually strive for improvement.Adaptability.