Franchise Supply Officer

Previous Guest Relations experience in a luxury service environment.Responsibilities Well spoken and attention to highest grooming standards.English and other European languages are an advantage.Strong skills in using Microsoft Office and other systems (Outlook, Word, Power Point, Excel, Opera PMS, Messagebox, Anantara App).Required to work independently.Able to balance workload between administrative tasks and guest interaction on a luxury level (e.g. pre-arrival arrangements and guest communication, arrival amenity preparation, coordinating special occasion experiences, receiving guest feedback through direct contact and courtesy calls, and more).Reporting to a Guest Experience Manager and working closely with Butlers.Able to support Reception tasks when needed.Qualifications College diploma in hotel management or related field.Previous experience in Front Office or Guest Services.Luxury hotel experience is a must.Experience with Front Office Systems.Must be fluent in written and spoken English and Chinese.Additional Information Relocate to remote area. #J-18808-Ljbffr