Front Desk Agent

Bachelor of Business Administration (Management)Nationality: Any Nationality Vacancy: 1 Vacancy Job Description This job posting is for a position at a hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.About Us Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We've created a collection brand that gives guests and colleagues an inspiring new choice, putting people at the heart of everything we do to reframe luxury hospitality for the better. Our hotels are unique, each with its own distinct outlook and story to tell.Your Day-to-Day First impressions count. To ensure our guests' memorable experiences start off right, we're looking for a Front Desk Agent who can make transactions seamless, offer exceptional local insights, and anticipate every request to make our guests feel at home. Your daily responsibilities will include: Providing a warm and memorable welcome to guests Acknowledging IHG Rewards Club members and returning guests in person or over the phone Managing guest bookings and payments Ensuring a swift check-in and check-out process Anticipating guest needs and offering tailored recommendations Assisting guests with bill issues, restaurant recommendations, and other inquiries What We Need From You Excellent communication skills to handle guest concerns and compliments Problem-solving skills to turn issues into positive experiences Fluency in the local language; additional languages are a plus Good literacy and tech skills, including reading, writing, basic math, and computer proficiency What We Offer We provide our team members with everything needed to succeed, including a competitive salary and a range of benefits to support your work-life balance. We are committed to creating an inclusive environment that celebrates diversity and encourages colleagues to bring their whole selves to work. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Join us and become part of our hotel family.Even if you don't meet every single requirement but believe you're a great fit, we encourage you to apply. Start your journey with us today Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: (Link)Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should verify the legitimacy of employers independently. We do not endorse requests for money or sharing personal/bank details. For security concerns, contact abuse@naukrigulf.com.#J-18808-Ljbffr