Guest Service Assistant Manager

Bachelor of Business Administration (Management)Nationality: Any Nationality Vacancy: 1 Vacancy Job Description About The Role As the Assistant Manager Guest Services at One&Only One Za'abeel, your primary responsibility is to ensure the highest level of guest satisfaction by providing exceptional service and creating memorable experiences. You will oversee the guest services department, leading and mentoring bellmen, doormen, valet team members, and airport representatives. You must lead by serving from the heart, caring for guests and colleagues, maintaining high service standards, and providing ongoing training and motivation to your team. Additionally, you will assist the Front Office Manager in developing budgets, staffing plans, training programs, and ensuring all policies and procedures are followed.About You Bachelor's degree in hospitality management, business administration, or a related field.At least 2 years of experience as an Assistant Guest Services Manager in a luxury hotel.Strong leadership and organizational skills, with the ability to manage a team and prioritize tasks effectively.Excellent communication and interpersonal skills, capable of interacting with guests and staff at all levels.Proficiency in Opera PMS, ALICE, SAGA is a plus.Fluent in English (oral and written); additional languages are a plus.Extensive knowledge of the local area, including attractions, restaurants, events, and transportation options.Knowledge of relevant regulations and laws related to hotel operations.Ability to work flexible hours, including weekends and holidays.Our brand is expanding rapidly. We are investing in our growth and are committed to investing in our team. Join a team that is open-hearted, intuitive, generous, and spontaneous. We aim to exceed guest expectations and create everlasting memories. Be at the heart of this vision, constantly innovating to deliver amazing experiences.Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Candidates should verify the legitimacy of employers independently. We do NOT endorse requests for money and advise against sharing personal or bank information. For security information, visit our Security Advice page. Suspected fraud should be reported to abuse@naukrigulf.com.#J-18808-Ljbffr