Front desk agent

Join to apply for the Front Desk Agentrole atibis, ibis Styles, ibis budget. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Ibis and Adagio Aparthotels Doha, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job Description Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to: Consistently offer professional, friendly and engaging service Process guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room keys Handle all payment types such as cash, checks, debit, credit, and all room charges Process check-outs, resolve late and disputed charges, and ensure service standards are followed Maintain accurate records of transactions and cash handling, including currency exchange and balancing floats Handle guest requests, questions, and concerns effectively and promptly Promote a professional team environment Follow department policies, procedures, and service standards Perform any other tasks assigned by management Uphold the highest standards of customer service at all times Qualifications Proficient in English (verbal & written); second language is an advantage Previous knowledge of Opera is an asset Required knowledge of MS Office Ability to handle multiple tasks in a dynamic, fast-paced environment Focus on guest needs, remaining calm and courteous Strong interpersonal and problem-solving skills Additional Information We are committed to diversity & inclusion, providing an environment of trust, respect, and integrity. We celebrate diversity and ensure fair treatment and a workplace free from discrimination & harassment. Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Hospitality#J-18808-Ljbffr