Waitress / Waiter

Bachelor of Hotel Management(Hotel Management) Nationality Any Nationality Vacancy 1 Vacancy Job Description TASKS, DUTIES & RESPONSIBILITIES Perform the duties corresponding to the station or area where she/he is assigned by the supervisor, as per the departmental standards, policies and procedures. To communicate to both internal and external customers in a polite, courteous and constructive manner. To actively promote the services and facilities of Hotel to guests and visitors Record order of guests following departmental policies and sequence of service. Greet guests upon arrival at the outlet and assist in seating in accordance with departmental standards and sequence of service. Takes guest beverage order, utilizing suggestive selling techniques, when specified on function requirements. Retrieve alcoholic beverage items from bar and serve to guest in accordance with the departmental standards. Open and serve wine /champagne bottles in front of the guest in accordance to the standard. Make all varieties of coffee in accordance to the hotel standards. Serve all food courses and non-alcoholic beverage items to guest in accordance with departmental standards and functions requirement. Anticipate guest s needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive guest relations at all time. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction. Clear each course following procedures laid down in departmental procedures. Answer outlet s phone within 3 rings, using correct salutations and telephone etiquette. Adhere To Hotel And Corporate Guidelines. Maintain Confidentiality With All Guest Information. REQUIREMENTS Minimum 3/ 4 years in the same position in a 4/5 star hotel or in a well recognized Bar. Natural attitude towards providing excellent quality service. Good command of English Language Age 20 to 27 Years Able to work under pressure in a fast paced, dynamic and challenging work environment. Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com People Looking for Waitress / Waiter Jobs also searched #J-18808-Ljbffr