الصفحة الرئيسية الإمارات العربية المتحدة Customer Service Specialist
الصفحة الرئيسية الإمارات العربية المتحدة Customer Service Specialist
Customer Service Specialist
تفاصيل الوظيفة
Moellhausen SpA ( is a trailblazing company with more than 50 years of international experience in Flavors and Fragrances. Moellhausen is committed to creating a safe and inclusive environment, based on mutual respect and the enhancement of diversity, offering equal job opportunities to all qualified candidates. We are currently seeking a Customer Service Specialist who will be based in our office in Jebel Ali and will support the activities of our Sales Executives as well as the day-to-day work of the Dubai Customer Service Team.
Responsibilities:
- Data Entry - Input of prospects, projects, samples, quotations, proforma, and orders.
- Data Management - Ensure regular and detailed databases follow-up and updates.
- Follow-up - Ensure the smooth and timely processing of all the requests, projects, samples & orders of the company.
- Coordination - Actively initiate, follow, and coordinate the different projects between all parties (Sales, Production, R&D, Marketing, Logistics, Finance...).
- Sales Support - Assist in the preparation and during meetings with clients.
- Logistics - Prepare samples expeditions, along with documentation, correspondence reports, and technical datasheets or marketing documentation for client visits or meetings.
Skills and Abilities:
- Perfect English practice (spoken & written) - Arabic or/and French or/and German speakers highly appreciated.
- Rigorous and meticulous attention to detail.
- Integrity and professionalism.
- Practical organizational capacities.
- Ability to manage deadlines and deliverables.
- Communication and interpersonal skills.
- Adaptable and positive to rapid challenges and changes.
- Proactive in sharing suggestions and ideas that can benefit the growth and efficiency of the team.
Required Experiences:
- 5 years minimum experience in B-to-B Customer Relations.
- 3 years minimum experience in UAE.
- Excellent proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint...etc).
- Microsoft Navision and CRM knowledge are real assets.
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الشركة المعلنة عن الوظيفة
MOELLHAUSEN
-
Customer Service Management Course Line90 درهم
1,028 درهممدة الدورة التدريبية: Upto 2 Hours -
Phone-Based Customer Service Apex Learning90 درهم
1,763 درهممدة الدورة التدريبية: Upto 6 Hours
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