الصفحة الرئيسية الإمارات العربية المتحدة CRM Developer
الصفحة الرئيسية الإمارات العربية المتحدة CRM Developer
CRM Developer
تفاصيل الوظيفة
CRM Developer Role @ UAE's Best Company Formation ExpertsThe Salesforce Administrator & Developer is responsible for maximising efficiency and capitalising on the full features and benefits of Salesforce and associated business applications to meet the needs of various user groups and keep pace with changes in the company's operations, policies and/or procedures. The role also involves providing reports, analysis, and business intelligence while working closely with all internal teams to deliver an integrated range of technology services and integrate them with Salesforce.ResponsibilitiesSalesforce Administration and MaintenanceGrant/remove and maintain user licenses.Manage and update queues, assignment rules, chatter groups, and public groups.Create and maintain fields, views, campaigns and other objects and functions.Create processes to help monitor activities.Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate.Monitor application storage usage and archive data as needed.Maintain security including sharing rules and security levels.Design, create and maintain user roles, profiles, hierarchies, and permissions.Salesforce Improvement & EnhancementManage new releases of SFDC and efficiently roll out new features.Adopt best practices and standardised procedures.Proactively gather requirements from end users and identify needed system changes to increase benefits and usability.Manage changes without interruption to the user.ReportingDevelop and maintain report and dashboard folders, communication templates, and mass email contacts to improve system usability.Create new reporting and dashboard capabilities and respond to ad hoc reporting and dashboard requests as needed.Provide sales and financial data to company executives.Upload monthly sales targets and make approved changes as needed.QualificationsSalesforce Certified Administrator and Salesforce Sales Cloud ConsultantExperience delivering Portals/Communities on the Force.com platform and/or other cloud-based solutionsExperience working with the following types of enterprise applications: CRM, CMS, ERP, CPQ, Portals, SSO and ESB/SOA
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