Accommodation Coordinator

دوام كامل في Anantara Hotels & Resorts في UAE

نُشرت يوم January 8, 2025

تفاصيل الوظيفة

Roles and Responsibilities

An Accommodation Attendant ensures guest satisfaction by maintaining clean, comfortable, and well-organized living spaces in hotels, resorts, hostels, or other lodging facilities. Below are the essential skills, attributes, and common responsibilities associated with the role: Essential Skills and Attributes

Cleaning and Maintenance
- Proficiency in cleaning techniques for various surfaces and materials.
- Safe handling of cleaning equipment, chemicals, and supplies.
- Ensuring cleanliness and hygiene of rooms, bathrooms, and common areas.
Time Management
- Completing assigned tasks within designated timeframes.
- Prioritizing duties, especially during high-occupancy periods.
Customer Service
- Responding promptly and courteously to guest requests.
- Creating a welcoming and comfortable environment for guests.
- Maintaining a friendly and professional demeanor.
Physical Stamina
- Performing physically demanding tasks such as bending, lifting, and prolonged standing.
- Managing repetitive tasks without loss of efficiency or quality.
Attention to Detail
- Ensuring every room meets cleanliness and presentation standards.
- Checking for and reporting maintenance issues like broken fixtures or appliances.
- Ensuring proper placement of amenities, such as toiletries and linens.
Organizational Skills
- Maintaining an organized cart or workspace for efficient task completion.
- Keeping track of cleaning supplies and replenishing as necessary.
Communication Skills
- Communicating effectively with supervisors and team members.
- Reporting issues or guest concerns to the appropriate department.
Flexibility and Adaptability
- Adjusting to schedule changes, including weekend or holiday shifts.
- Adapting to varying guest needs or unexpected demands.
Knowledge of Health and Safety
- Following protocols for hygiene, sanitation, and waste disposal.
- Using personal protective equipment (PPE) and cleaning supplies safely.
Problem-Solving Skills
- Addressing minor issues like spills or guest complaints promptly.
- Escalating significant concerns to supervisors when necessary.

Desired Candidate Profile

Prepare all the rooms or beds for new arrival staff.
Report all maintenance/repair requests to the Housing Supervisor/ Team Leader.
Conduct monthly inventory of furniture, fixtures, appliances, linens, cleaning materials, etc. as applicable.
Ensure that proper key controls are in place.
Report any fire or safety hazard to Housing Supervisor/ Team Leader.
Follow and recommend measures to minimize all wastage of materials and amenities used in the Accommodation.
Provide overall assistance to P&C as required.
Keep all equipment clean, tidy, and well maintained as per the Accommodation Operations Manual, including proper and secure storage.
Carry out special tasks according to the assignments.
Report any damaged or missing items to the General Cleaner Supervisor for action and follow up.
Keep all keys signed out in a secure manner and return them at the end of the shift to the ambassador in charge.
Ensure that all team members enjoy their stay within the accommodation compound by providing cleanliness and hygienic service always.
Carry out any other reasonable duties as assigned by the Housing Supervisor/ Team Leader.
Provide haircuts, hair styling, and grooming services for female team members.
Support female team members with personal care and grooming needs as required.

Qualifications

Previous experience working in a salon or similar environment would be an added advantage.
Skills in hair cutting, styling, and grooming are essential.
Minimum 1 year of experience in Housing or Housekeeping.
Good communication skills.
Knowledge in Excel would be an added advantage.
Should be able to work with minimum supervision.

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Accommodation Coordinator

تفاصيل الوظيفة

Roles and Responsibilities

Desired Candidate Profile

Qualifications

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الصفحة الرئيسية الإمارات العربية المتحدة Accommodation Coordinator

الصفحة الرئيسية الإمارات العربية المتحدة Accommodation Coordinator

Accommodation Coordinator

تفاصيل الوظيفة

Roles and Responsibilities

Desired Candidate Profile

Qualifications

Apply safely

الشركة المعلنة عن الوظيفة

Anantara Hotels & Resorts

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