تفاصيل الوظيفة
Company Description SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella. Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region. A wondrous and striking landmark in Downtown District, designed by the award-winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. Job Description
- Assist in the day-to-day operations of the hotel's restaurants, bars, or banquet facilities.
- Support service teams in providing excellent guest experiences, from taking orders to serving food and beverages.
- Work alongside kitchen staff in preparation, plating, and presentation of meals in accordance with hotel standards.
- Observe and learn the process of inventory management, including stock rotation and supplies ordering.
- Interact with guests in a professional and courteous manner, ensuring their needs are met and responding to any special requests.
- Assist with guest inquiries, complaints, and ensure a positive dining experience.
- Help manage seating arrangements, reservations, and waitlists for dining areas.
- Observe and learn about food safety, hygiene, and sanitation standards.
- Ensure that all food and beverage served meets the hotel’s quality standards.
- Monitor presentation and consistency of food, beverages, and service.
- Participate in training sessions to learn about service standards, hospitality practices, and food & beverage operations.
- Attend department meetings to discuss operational strategies, guest feedback, and industry trends.
- Assist in setting up and servicing events, including banquets, conferences, and private functions.
- Help with coordination between kitchen, service staff, and guests during events to ensure smooth operation.
- Work closely with the F&B team, including chefs, servers, bartenders, and supervisors, to ensure a cohesive and efficient working environment.
- Learn the roles of different team members and contribute to overall team performance.
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