Presales Engineer
دوام كامل
في AL BARAQ SECURITY SYSTEM LLC
في
UAE
نُشرت يوم January 2, 2025
تفاصيل الوظيفة
Urgently required experienced presales engineer for a reputed security system company: Job Description We are seeking a technically proficient Security Systems, ELV, IT and Networking Presales Engineer to join our team. The ideal candidate will be responsible for providing technical expertise, solution design, and support during the presales phase for security systems (CCTV, access control, fire alarm, etc.) and IT networking solutions. This role involves working closely with the sales team to create custom solutions, prepare technical proposals, and ensure that client needs are met with the most effective technologies available. Key Responsibilities: Presales Support:
- Work closely with the sales team to understand customer requirements and deliver customized security systems, ELV and IT networking solutions.
- Design and develop tailored technical solutions for security systems (such as CCTV, access control, alarm systems, etc.) and IT networking infrastructure (such as LAN/WAN, Wi-Fi, routers, firewalls, etc.).
- Conduct in-depth technical presentations and product demonstrations to customers, highlighting the capabilities and benefits of the proposed solutions.
- Prepare detailed technical documentation, including system designs, network diagrams, equipment specifications, and cost estimates.
- Assist in preparing competitive and comprehensive proposals based on client needs, industry standards, and available technologies.
- Provide technical input during client meetings, helping to clarify requirements and offer expert advice on security systems and IT networking.
- Design and configure systems that integrate security and IT network technologies, including CCTV, access control, fire alarms, intrusion detection, and data networking.
- Perform site surveys and assessments to determine client needs, risks, and technical challenges, ensuring accurate and effective solution designs.
- Prepare detailed solution BOQ and cost sheet with competitive quotes to win the deals.
- Recommend the most suitable hardware and software components based on customer requirements, budget, and site conditions.
- Collaborate with internal teams (engineering, project management) to develop and finalize project specifications and deliverables.
- Engage with client’s vendor and consultants to discuss their technical requirements, answer queries, and provide support throughout the presales process.
- Serve as the primary technical liaison with vendors and manufacturers, ensuring timely product delivery and support.
- Assist in vendor selection, ensuring that the recommended solutions meet both technical and financial criteria.
- Provide technical support to the sales team, helping to close deals and offering expert guidance in client presentations, product demonstrations, and technical discussions.
- Create and deliver internal training sessions on new technologies, products, and solutions to sales teams and other stakeholders.
- Assist in the preparation and delivery of marketing and promotional materials, highlighting the company's security systems and networking capabilities.
- Stay current with the latest trends and advancements in the security systems and IT networking industries, ensuring the company offers up-to-date solutions to clients.
- Monitor competitor offerings and market changes to continuously adapt solutions and identify new opportunities for growth.
- Assist in the handover of projects to the implementation teams, ensuring smooth transition from presales to project execution.
- Provide post-sales technical support as required, helping to resolve any system issues and troubleshooting with clients.
- Bachelor’s degree in Electronic Engineering, Information Technology, Network Engineering, or related field (required).
- Relevant certifications such as Cisco (CCNA, CCNP), CompTIA Network+, Certified Security Professional (CSP), or similar are preferred.
- Minimum 3-5 years of experience in presales support, with a focus on security systems (CCTV, access control, alarms) and IT networking (routers, switches, firewalls, etc.).
- Knowledge of Security Law like SIRA, Sharjah, Ajman and RAK Police CCTV specifications and police rules, best practices, and regulations related to security systems and networking.
- Proven experience designing and delivering technical solutions related to both physical security systems and networking infrastructure.
- Experience in site surveys, technical presentations, and creating detailed solution proposals with BOQ and Cost sheets.
- Prior experience working with vendors, partners, and suppliers in the security or IT networking industries.
- In-depth knowledge of security systems (CCTV, access control, intrusion detection, intercom, speaker system, display solutions, home automation, interactive screens) and IT networking solutions (LAN, WAN, Wi-Fi, VPN, firewalls, etc.).
- Ability to design and integrate complex security and IT networking systems.
- Proficient in AutoCAD or similar tools for system design and network diagrams.
- Strong verbal and written communication skills to articulate technical information effectively.
- Ability to work under pressure and manage multiple tasks in a fast-paced environment.
- Excellent problem-solving skills, with a strong technical mindset.
- UAE Driving License is mandatory.
- Good customer negotiation skills.
- Good written and verbal communication skills.
- Experience in working with various CCTV portal works.
- Experience in SIRA, Video guard portal works for the inspection and approvals.
- Experience in CAD drawings.
- Passionate with good work attitude.
- Willingness to travel to client locations for site surveys, meetings, and presentations as required.
- Familiarity with cloud-based security solutions and IoT integrations for security systems.
- Experience with large-scale enterprise networks or security system deployments.
- Knowledge of cybersecurity measures as they relate to both physical and IT security.
- Dubai: Reliably commute or planning to relocate before starting work (Required).
- Diploma (Preferred).
- Presales: 2 years (Preferred).
- UAE Driving License (Preferred).
- 50% (Preferred).
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