Head of Analytics

دوام كامل في a Laimoon Verified Company في UAE

نُشرت يوم December 25, 2024

تفاصيل الوظيفة

Title - Head of AnalyticsClient - International Bank UAELocation - Dubai, UAE.Job Purpose:The incumbent will lead a cutting-edge team in the digital-first personal banking segment, which forms the largest customer segment in the retail bank. The role will be based in the UAE at the bank's headquarters, predominantly covering the home market on a day-to-day basis, whilst influencing strategies across other international markets.Key Responsibilities:Data Science Use Cases - Developing, implementing, and tracking data science use cases to increase digital adoption, improve customer engagement, and enhance customer value.Advanced Data Analysis - Analyzing trends and resolving complex business issues in collaboration with cross-functional teams.Strategic Data Insights - Developing and maintaining MIS reports that track key performance indicators from a customer, business, operations, and finance perspective.Campaign Management - Managing multi-channel communications with a mindset of continuous learning and optimization.Customer Value Management - Enhancing customer value and digital engagement through data-led portfolio interventions and marketing campaigns.Audit and Regulatory Compliance - Upholding the highest standards of compliance in activities as well as regulatory reporting.People Leadership - Recruiting, mentoring, and training analytics professionals to build a world-class global analytics squad.Acquisition Quality - Boosting acquisition quality by understanding customer personas, activation rates, straight-through processing, and portfolio performance.Product Penetration - Increasing cross-product penetration across asset and fee-generating products, as well as liabilities growth.Data Support for Enabling Functions - Providing data support to marketing, audit, governance, compliance, fraud management, operations, and finance.Knowledge, Skills, and Experience:Over 12 years of experience in Data Science or Advanced Analytics in a digital-first environment (preferably retail banking), with at least 5 years of people management experience.Over 5 years of experience in marketing analytics, with extensive expertise in advanced analytics techniques such as customer segmentation, decision trees/random forests, and propensity models.Expertise in data engineering and report development/maintenance (Power BI preferred).Experience in agile ways of working and working with Big Data preferred.Experience in a multi-country, multi-cultural, and multi-ethnic team environment preferred.An Arabic speaker is preferred for the position.

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Head of Analytics

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