الصفحة الرئيسية الإمارات العربية المتحدة Team Leader - Front Desk
الصفحة الرئيسية الإمارات العربية المتحدة Team Leader - Front Desk
Team Leader - Front Desk
تفاصيل الوظيفة
- Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure.
- Maintain effective communication with all related departments to ensure smooth service delivery.
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels.
- Maintain good working relationships with all Front Office employees, with particular emphasis on Front Desk Agents and Guest Services.
- Supervise all Front Desk employees, ensuring guests are taken care of in a professional and friendly manner.
- Maintain an up-to-date knowledge of hotel and local services, supply information, and respond to guest queries.
- Verify all cashier closures of Front Desk Agents at shift end for billing and attachment accuracy.
- Ensure all guest registrations are completed and correspond with Opera PMS guest information.
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الشركة المعلنة عن الوظيفة
Rotana Hotels & Resorts
-
Strategic Management Diploma Course Line87 درهم
1,469 درهممدة الدورة التدريبية: Upto 25 Hours -
Leadership and People Management Diploma Alpha Academy92 درهم
1,175 درهممدة الدورة التدريبية: Upto 1 Days
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