Student Success Coordinator

دوام كامل في The American University In The Emirates AUE في UAE
نُشرت يوم December 16, 2024

تفاصيل الوظيفة

Minimum Requirements

  • 1 to 3 years of experience working in a student-related department in a reputable university
Skills / Training / Knowledge
  • Excellent communication skills
  • Ability to work under pressure and meet deadlines
  • Ability to tactfully and politely deal with difficult customer situations
  • Appreciation of cultural diversity
  • Fluent in Arabic and English
Job Responsibilities
  • Provide students with tutoring services to support their academic success
  • Ensure students' ongoing successful progress to completion of degree program
  • Ensure timely follow-up with student inquiries
  • Coordinate between students and academic advisors
  • Orient new students to online tools, such as student portal
  • Provide academic assistance and support to students
  • Monitor students at academic risk and enforce attending tutoring sessions
  • Collect evidence for the activities that support students
  • Provide accurate information to students on academic policies and procedures, in areas of registration, study plan, academic probation, attendance, and advising
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