الصفحة الرئيسية الإمارات العربية المتحدة Junior Customer Service Associate
الصفحة الرئيسية الإمارات العربية المتحدة Junior Customer Service Associate
Junior Customer Service Associate
تفاصيل الوظيفة
- Responding to customer inquiries and resolving customer complaints effectively, providing support through chat, calls, emails, and in-person interactions. - Accurately processing customer orders, ensuring all details are confirmed and tracking deliveries while keeping customers informed throughout the process. - Preparing and providing detailed quotations tailored to customer needs, ensuring clarity and accuracy. - Maintaining a thorough understanding of the furniture and decor products offered, including specifications like materials and dimensions. - Staying updated on current promotions, sales, and inventory levels to provide customers with accurate and timely information. - Collaborating with the sales team by providing product recommendations and upselling complementary items to enhance customer satisfaction and drive sales. - Managing returns and refunds efficiently, ensuring a seamless experience for customers. - Organizing and filing essential showroom documents, such as invoices, quotations, and permits, to ensure efficient record-keeping and compliance. - Assisting with administrative tasks, including scheduling appointments and meetings for staff and management, and maintaining accurate sales records. - Preparing and submitting the final monthly attendance to the accountant for payroll processing.
Job Type:
Full-timePay:
AED2,500.00 - AED3,000.00 per monthApplication Question(s):
- Please apply only if you are okay with the salary range of 2500-3000 AED.
Experience:
- Customer service: 2 years (Required)
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الشركة المعلنة عن الوظيفة
Ws Living Furniture
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