الصفحة الرئيسية الإمارات العربية المتحدة Event Sales Manager
الصفحة الرئيسية الإمارات العربية المتحدة Event Sales Manager
Event Sales Manager
تفاصيل الوظيفة
SummaryProactively finding opportunities and leads for business growth by being closely in touch with clients.Entertaining and conducting hotel inspections with clients.Arranging appointments with clients off-site.Handling guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems.Assisting to conduct extensive competitor research and maintaining excellent product knowledge of the Hotel.Understanding client needs and providing a proposal which best suits their requirements.Overlooking and optimizing the utilization of rooms inventory and event spaces.Ensuring all agreements (sales contracts) follow the established hotel policies and procedures and are based on sound commercial judgement.Ensuring correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.Ensuring that all events are carried out in an innovative and stylish fashion that reflects positively on the customer's event and remains a positive brand contact for Grand Hyatt Dubai.Entertaining potential and current customers based on business priorities.To be conversant in all sales related activities and undertake such responsibilities as and when required, dictated by business levels.To have a strong hotel product knowledge and be well versed in up-selling techniques.Attending weekly revenue meetings with the sales department heads and hotel management and be able to give a financial projection for the segment as well as a backing strategy.Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.Liaising and working closely with the related operation departments ensuring guest's requests and expectations are being met.Converting active leads and achieving personal sales targets.Assisting the Director of Event Sales with the recruitment of employees to join the Event Sales team.Attending trainings as part of the efforts to enhance job knowledge and the team's knowledge on working efficiently.Ensuring adherence to laws, regulations, and hotel policies.Assisting the team with any support that they require.Maintaining positive guest and colleague interactions with good working relationships.Ensuring all employees maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication.Maximizing the effectiveness of Sales Coordinators & Executives by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.Handling guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management.Minimum 2 Years Work Experience As Event Sales Executive.Good problem solving, administrative and interpersonal skills are a must.
#J-18808-Ljbffr Sales
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الشركة المعلنة عن الوظيفة
Confidential
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