الصفحة الرئيسية الإمارات العربية المتحدة Head of Service Qualification and Delivery - Abu Dhabi Based
الصفحة الرئيسية الإمارات العربية المتحدة Head of Service Qualification and Delivery - Abu Dhabi Based
Head of Service Qualification and Delivery - Abu Dhabi Based
تفاصيل الوظيفة
You will ensure efficient delivery of services by managing the end to end processing of service requests.Client DetailsA large, exciting business going through a transformation.DescriptionSupport the development and implementation of the unit's strategy, objectives, policies, and operational plans.Review service requests to determine their nature and scope, identifying unique requirements and implications.Prioritise service requests based on urgency and alignment with organisational goals.Manage the delivery of service engagements, monitoring progress and compliance with timelines and objectives.Support the review of services and maintain the taxonomy framework.ProfileBachelor's degree in Business Administration or a related field.Professional certifications in project management, service delivery, or related areas.Extensive experience in service delivery within complex organisational settings such as a large holding group, or a shared services function.Proven experience in service planning, qualification, and delivery oversight in a complex organisation.Experience in project management and coordination, with a track record of successful service delivery.Strong analytical and decision-making skills for effective service qualification and prioritisation.Expertise in project management and service delivery methodologies.Proficiency in Arabic is highly advantageous.Job OfferOpportunity to shape the future of government services in Abu Dhabi.SkillsService Qualification, Delivery
#J-18808-Ljbffr Management & Operations
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الشركة المعلنة عن الوظيفة
Confidential
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Certificate in Marketing and Sales Adams Academy92 درهم
845 درهممدة الدورة التدريبية: Upto 4 Hours -
Business Manager One Education92 درهم
1,983 درهممدة الدورة التدريبية: Upto 13 Hours
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