Front Desk Manager

دوام كامل في a Laimoon Verified Company في UAE
نُشرت يوم June 30, 2024

تفاصيل الوظيفة

Ensure service standards are metand exceeded (rooming the guest, anticipatingguest needs, up selling andcross-selling) and actively seeking feedback andfollowup on Guest commentsOverseeing the Group and Conventionsfrom a Front Office perspective from the pre-convention to post-conventionstage Participates andassists with rooms inventory, Yield and RevenueManagement includingsetting daily sell strategies, rates and price points;Facilitates communication betweenessential departments (Housekeeping, Guest Services, Reservations)to guarantee a smooth arrival and departureexperience.Coordinate with VIP guests andindividuals requiring special attention, including arrangingpersonalized meet and greet services.Knowledgeof function bookings and their effect on lobby and publicareasDuties as assigned by Director, FrontOffice and Assistant Director, FrontOfficeActively seeks feedback and following upon Guests commentsDevelops and implements newsystems and standardsQualificationsSolid knowledge of Front OfficeProcedures.Knowledge of Opera, MicrosoftOffice and Windows .Minimum of two yearsprevious Front Desk Manager experience.Highlyorganized, career and result oriented with the ability to beflexible with hours, INT

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