الصفحة الرئيسية الإمارات العربية المتحدة Front Desk Manager
الصفحة الرئيسية الإمارات العربية المتحدة Front Desk Manager
Front Desk Manager
تفاصيل الوظيفة
Ensure service standards are metand exceeded (rooming the guest, anticipatingguest needs, up selling andcross-selling) and actively seeking feedback andfollowup on Guest commentsOverseeing the Group and Conventionsfrom a Front Office perspective from the pre-convention to post-conventionstage Participates andassists with rooms inventory, Yield and RevenueManagement includingsetting daily sell strategies, rates and price points;Facilitates communication betweenessential departments (Housekeeping, Guest Services, Reservations)to guarantee a smooth arrival and departureexperience.Coordinate with VIP guests andindividuals requiring special attention, including arrangingpersonalized meet and greet services.Knowledgeof function bookings and their effect on lobby and publicareasDuties as assigned by Director, FrontOffice and Assistant Director, FrontOfficeActively seeks feedback and following upon Guests commentsDevelops and implements newsystems and standardsQualificationsSolid knowledge of Front OfficeProcedures.Knowledge of Opera, MicrosoftOffice and Windows .Minimum of two yearsprevious Front Desk Manager experience.Highlyorganized, career and result oriented with the ability to beflexible with hours, INT
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الشركة المعلنة عن الوظيفة
Confidential
-
Office Admin and Reception Skills Diploma London Institute of Business & Management61 درهم
661 درهممدة الدورة التدريبية: Upto 14 Hours -
Admin, Secretarial & PA Diploma Inspire London College84 درهم
1,837 درهممدة الدورة التدريبية: Upto 1 Week
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