Restaurant Head Hostess - Russian Speaker
تفاصيل الوظيفة
To work as a team with colleagues,to ensure timely service and a smooth runningoperation.To understand and adhere to allhotel policies and Standard Operating Procedures with regard toguest service, how to run the operation, and personal disciplineand grooming.To perform every guestinteraction in a friendly and welcomingmanner.To maintain professional telephoneetiquette and a perfect understanding of reservation'spolicies and procedures.To be completelyfamiliar with the services offered in the restaurant and throughoutthe hotel.To greet and seat guests in therestaurant in a warm and friendly manner, and set the tone ofwelcoming hospitality that will continue during the entire guestexperience.To ensure that the front or therestaurant is always covered, and that the entrance to therestaurant is as welcoming and attractive aspossible.To check each table to ensure that itis clean, and fully set up before any guests are seated at thetable.To check with guests to get feedback onthe quality of their experience. Share any problems that arise withoutlet managers, but try to take care of the problem atonce.Pitch in and help in service whenever theneed arises.Work with the Cashier and relieveCashiers on break.QualificationsPrevious experience in Food &Beverage/Restaurant operation.Eye for detailto achieve operational excellence.Excellentguest service skills. INT
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