Customer Service Executive

دوام كامل في RTC1 Recruitment Services في UAE
نُشرت يوم February 1, 2025

تفاصيل الوظيفة

Position Title: Customer Service Executive Employment Type: Full Time Salary: all-inclusive depending on experience and qualifications Benefits: as per UAE labor law, duty meals, and uniform Job Location: Dubai, UAE About the Client: A top-tier Hospitality & Leisure group rooted in Dubai, known for its exquisite offerings and unmatched service. Job Description:

  • Answering enquiries or complaints about services such as profile updates, points and/or any general queries.
  • Using effectively the CRM systems to manage the functions of receiving, assessing, analysing, resolving and documenting customers issues and complaints in accordance with agreed requirements.
  • Assist to make improvements and implement required changes.
  • Immediately report problems/failures that may have an impact on the organization and/or its clients/customers.
Qualifications:
  • At least 2 years experience in a similar role from the Hospitality industry.
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