Mobile Application Developer

دوام كامل في a Laimoon Verified Company في UAE

نُشرت يوم January 10, 2025

تفاصيل الوظيفة

The primary responsibility of this role is to provide IT support to the end users of the organization to solve technical issues. This role will also provide effective assistance, back up and support to the Team Lead.ResponsibilityInstall, configure, diagnose, repair, maintain, and upgrade all Hardware, Desktop Operating System,MS Office and any other authorized desktop applications.Setting up and configuring new laptops and desktops with Endpoint security solutionsEnsuring security and upgrades are applied and kept up to date on desktops and laptopsEnsure that Incidents and Service Requests have been dealt with to the Business user's satisfactionEnsure that response time and resolution time objectives are met as defined in the SLAReporting faults and maintaining logs on desktops and laptopsResponsible for managing backups and tape rotationTroubleshooting network connectivity issues LAN & WAN.Undertake small to medium-sized IT projects as instructed by the Team LeadMaintain, troubleshoot and resolve issues related to computer peripheral devices like printers,Scanners and any other authorized peripheral equipment.Providing support for MAC PCsMaintain telephony systemSupport and maintain MS Server/Desktops and MS ExchangeAssisting in getting quotations for purchase program for IT hardware/softwareEnsure all software licensing purchased are recorded and maintained.Setting up new users and disabling expired accounts in accordance with HR requirementsEscalate IT issues to the Team Lead where necessaryPrepare documents, meeting materials and correspondencePerform basic administrative support duties as required to meet specific operational objectivesWork extra hours to meet deadlines, as required and where reasonableProvide assistance as required to the Team LeadProvide assistance and support to colleagues in IT-related mattersEnsure that a high level of customer service and support is provided to all internal and external customers5+ years' experience in Desktop/Laptop/MAC SupportSuperior customer service and support skillsExperience in Setting up and configuring new laptops and desktops with Endpoint security solutions and authorized softwareExperience in Diagnose and resolve technical issues related to Operating system, Endpoint security solutions and applicationsStrong understanding of Server technologies and Network/Endpoint Security technologiesGood technical writing, documentation, and communication skills are required.Well-organized, action-oriented team player with the ability to prioritize daily work, change directions quickly, and work on multiple projects simultaneously

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الشركة المعلنة عن الوظيفة

Confidential

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الصفحة الرئيسية الإمارات العربية المتحدة Mobile Application Developer

الصفحة الرئيسية الإمارات العربية المتحدة Mobile Application Developer

Mobile Application Developer

تفاصيل الوظيفة

Apply safely

الشركة المعلنة عن الوظيفة

Confidential

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