الصفحة الرئيسية الإمارات العربية المتحدة Vaccine Customer Service & Logistics Executive
الصفحة الرئيسية الإمارات العربية المتحدة Vaccine Customer Service & Logistics Executive
Vaccine Customer Service & Logistics Executive
تفاصيل الوظيفة
Site Name: UAE - Dubai Posted Date: Jan 2 2025 As a Vaccine Customer Service & Logistics Executive , you will manage and support Vx operations in the Gulf Market, ensuring the efficient distribution and logistics of vaccines, and overseeing the end-to-end vaccine business for the MMW in UAE serving all Gulf markets. This role will provide YOU the opportunity to lead key activities to progress YOUR career, with responsibilities including:
Key Responsibilities:
Core Commercial Cycle (CCC) Contribution:- Participate in CCC meetings to align supply chain activities with commercial strategies.
- Provide updates on supply chain performance, potential risks, and mitigation plans.
- Collaborate with commercial teams to ensure alignment between supply chain operations and market demands.
- Support the implementation of commercial strategies by ensuring timely and efficient distribution of vaccines.
- Contribute to the development and execution of action plans to address supply chain challenges.
- Monitor order status for all Gulf markets, ensuring adherence to timelines and addressing discrepancies.
- Report any delays in batch allocation, packaging, and release processes.
- Escalate significant delays or supply risks to the regional team and Vx Business Unit Director.
- Raise and confirm trade and tender orders during the Market Operating Committee week.
- Ensure tender order quotation is raised and Purchase Order received, coordinating with Bio supply teams.
- Align all orders with market forecasts and business requirements.
- Liaise with Regulatory teams on SKU readiness and special permits needed for supply.
- Ensure timely completion of all documents/permits to avoid shipment delays.
- Share documentation for the import of Vx shipments with local distributors.
- Follow-up on trade order raising as per in-market forecast.
- Track import permit receipts and plan shipments with distributors.
- Maintain communication with distributors to ensure smooth operations.
- Manage track and trace systems to monitor vaccine movement throughout the supply chain.
- Ensure real-time visibility of vaccine shipments from production to delivery.
- Collaborate with logistics partners to integrate track and trace technologies.
- Coordinate with the Vaccine Distribution Planner for shipment planning.
- Request documents for distributors for customs clearance.
- Follow-up on Air Waybills and distributor requests for timely delivery.
- Ensure adherence to cold chain protocols for vaccine efficacy.
- Monitor temperature-controlled logistics for storage and transportation.
- Coordinate with logistics partners to maintain proper handling conditions.
- Oversee third-party logistics providers for compliant distribution.
- Negotiate and manage contracts with 3PL providers.
- Monitor 3PL performance through key performance indicators.
- Ensure efficient warehouse operations in compliance with regulations.
- Oversee inventory management and implement best practices.
- Ensure compliance with trade regulations and policies.
- Prepare records for customs clearance and trade compliance.
- Maintain SKU codes for order raising and invoicing.
- Follow-up with IT on order processing and system-related issues.
- Conduct OTIF analysis and prepare invoice reports.
- Identify opportunities for process improvements in supply chain operations.
- Collaborate with teams to implement best practices.
- Bachelor’s degree in engineering or pharmaceutical sciences.
- Minimum of 5 years of experience.
- Proficiency in SAP ECC or similar ERP systems.
- Strong analytical and communication skills.
- Detail-oriented with problem-solving abilities.
- Knowledge of cold chain management and trade compliance.
- Experience in logistics and distribution.
- Familiarity with the Gulf Market.
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الشركة المعلنة عن الوظيفة
GlaxoSmithKline
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