الصفحة الرئيسية الإمارات العربية المتحدة Vaccine Customer Service & Logistics Executive

الصفحة الرئيسية الإمارات العربية المتحدة Vaccine Customer Service & Logistics Executive

Vaccine Customer Service & Logistics Executive

دوام كامل في GlaxoSmithKline في UAE
نُشرت يوم January 6, 2025

تفاصيل الوظيفة

Site Name: UAE - Dubai Posted Date: Jan 2 2025 As a Vaccine Customer Service & Logistics Executive , you will manage and support Vx operations in the Gulf Market, ensuring the efficient distribution and logistics of vaccines, and overseeing the end-to-end vaccine business for the MMW in UAE serving all Gulf markets. This role will provide YOU the opportunity to lead key activities to progress YOUR career, with responsibilities including:

Key Responsibilities:

Core Commercial Cycle (CCC) Contribution:
  • Participate in CCC meetings to align supply chain activities with commercial strategies.
  • Provide updates on supply chain performance, potential risks, and mitigation plans.
  • Collaborate with commercial teams to ensure alignment between supply chain operations and market demands.
  • Support the implementation of commercial strategies by ensuring timely and efficient distribution of vaccines.
  • Contribute to the development and execution of action plans to address supply chain challenges.
Order Management and Monitoring:
  • Monitor order status for all Gulf markets, ensuring adherence to timelines and addressing discrepancies.
  • Report any delays in batch allocation, packaging, and release processes.
  • Escalate significant delays or supply risks to the regional team and Vx Business Unit Director.
Order Raising and Coordination:
  • Raise and confirm trade and tender orders during the Market Operating Committee week.
  • Ensure tender order quotation is raised and Purchase Order received, coordinating with Bio supply teams.
  • Align all orders with market forecasts and business requirements.
Regulatory Coordination:
  • Liaise with Regulatory teams on SKU readiness and special permits needed for supply.
  • Ensure timely completion of all documents/permits to avoid shipment delays.
Distributor Alignment and Communication:
  • Share documentation for the import of Vx shipments with local distributors.
  • Follow-up on trade order raising as per in-market forecast.
  • Track import permit receipts and plan shipments with distributors.
  • Maintain communication with distributors to ensure smooth operations.
Track and Trace:
  • Manage track and trace systems to monitor vaccine movement throughout the supply chain.
  • Ensure real-time visibility of vaccine shipments from production to delivery.
  • Collaborate with logistics partners to integrate track and trace technologies.
Coordination with Vaccine Regional Distribution Team:
  • Coordinate with the Vaccine Distribution Planner for shipment planning.
  • Request documents for distributors for customs clearance.
  • Follow-up on Air Waybills and distributor requests for timely delivery.
Cold Chain Management:
  • Ensure adherence to cold chain protocols for vaccine efficacy.
  • Monitor temperature-controlled logistics for storage and transportation.
  • Coordinate with logistics partners to maintain proper handling conditions.
3PL Management:
  • Oversee third-party logistics providers for compliant distribution.
  • Negotiate and manage contracts with 3PL providers.
  • Monitor 3PL performance through key performance indicators.
Warehouse Management:
  • Ensure efficient warehouse operations in compliance with regulations.
  • Oversee inventory management and implement best practices.
Trade Compliance:
  • Ensure compliance with trade regulations and policies.
  • Prepare records for customs clearance and trade compliance.
Invoicing and System Management:
  • Maintain SKU codes for order raising and invoicing.
  • Follow-up with IT on order processing and system-related issues.
Monthly Reporting and Analysis:
  • Conduct OTIF analysis and prepare invoice reports.
Continuous Improvement:
  • Identify opportunities for process improvements in supply chain operations.
  • Collaborate with teams to implement best practices.
Why you? Basic Qualifications:
  • Bachelor’s degree in engineering or pharmaceutical sciences.
  • Minimum of 5 years of experience.
  • Proficiency in SAP ECC or similar ERP systems.
  • Strong analytical and communication skills.
  • Detail-oriented with problem-solving abilities.
  • Knowledge of cold chain management and trade compliance.
  • Experience in logistics and distribution.
  • Familiarity with the Gulf Market.
Closing date: 09/01/2025 Why GSK? GSK is a global biopharma company focused on uniting science, technology, and talent to get ahead of disease together. We aim to create a place where people can thrive and grow. Contact information: You may apply for this position online by selecting the Apply now button. Important notice to Employment businesses/Agencies: GSK does not accept referrals from employment businesses and/or agencies without prior written authorization. #J-18808-Ljbffr

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