SALES ENGINEER (METAL PACKAGING/TINPLATE PACKAGING)

دوام كامل في a Laimoon Verified Company في UAE

نُشرت يوم December 19, 2024

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SALES ENGINEER (METAL PACKAGING/TINPLATE PACKAGING)Job Location: DubaiExperience: 5 yearsQualification:Graduate in Mechanical Engineering or Post-Graduate diploma in Business Management or Sales ManagementWork Experience:Minimum 5 years of work experience in B2B industrial sales or distribution sales experience, preferably with industrial-oriented UN Packaging. Experience with FMCG or sales in highly competitive Industrial products is preferred.Skills & Knowledge Required:Demonstrated skills in both verbal and written communicationsExcellent skills in MathMust be able to handle multiple tasks and effectively work independentlyMust also have the ability to work collaboratively with others as part of a teamAdvanced knowledge of computers and related softwareDemonstrated ability to develop and maintain positive rapport with customersMust possess an "Of Service" attitude towards customers and colleagues alikeWillingness to work collaboratively in a team environmentMust be comfortable in office, factory, and warehouse environmentsAbility to work with senior management and plant level employeesAdditional Requirements:Must be a live wire Sales ProfessionalMust have adequate aggression to beat the competition and stay aheadMust not compromise loss of opportunityWork by passionMust be a go-getterProfessional appearance and demeanorPreferable with SalesForce.com or similar CRM toolMust have a valid UAE driving licenseKey Responsibilities:Serves as primary contact person and information center for customers. Strengthen and maintain favorable relationships with customers.Provides customers with timely and accurate information i.e. pricing, general mailings, specifications, plant production schedules, etc.Maintains active customer orders per company policies.Handles receipt of customer orders per company policies.Completes order entry procedures in a timely and accurate manner.Controls input and maintenance of order entry database, originating sales orders, confirming delivery times and ensuring the accuracy of specifications, pricing and sales reports.Acts as liaison between plant, field sales, and customers to support the selling effort with all requests relative to the customer base, plant operations, production lead times and drop trailers.Receives customer complaints and implements formal complaint procedure. Secures authorization for return of materials, initiates returned sales procedures and prepares credit requests.Handles customer inquiries, samples, quotations, specifications and other services.Assists in resolving remittance discrepancies and prepares documents for billing corrections.Assures that credit control and cash in advance accounts comply with company policies.Assists in setting up new customer accounts, including credit applications, tax exempt certificates, etc.Communicates general price increases by preparing and sending new quotations to customers and prospects.Establishes and verifies necessary information for paying rebate accounts.Solicits sales of specific products as needed.Recommends and participates in developing and implementing improved sales service policies and procedures.Assists the sales representative and sales manager in the development of sales forecasts and budgets.Assists in the orientation and training of other employees as requested.Develops knowledge of products, policies and procedures necessary to perform job duties.As needed, may participate in problem-solving teams for continuous process improvement.May schedule plant production.Serves customers by identifying their needs.Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.Provides product, service or engineering information by answering questions and requests.Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedules.Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.Sells products by establishing contact and developing relationships with prospects; recommending solutions.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.Identifies product improvements or new products by remaining current on industry trends, market activities and competitors.Prepares reports by collecting, analyzing, and summarizing information.

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